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Hello my friend, how are you? regarding on your problem kindly try nero burner software. Here's the link where you can download nero for free. Download Nero Burner. Kindly install it in your system and then try it... I am using this burner for almost 10 years... Hope it will help your problem solved. If you need more assistance just reply to this post.
You might want to try the nero lite software. Most of these so called softwares do not reconize some burners. There is a site that tells you these problems. Try to google your (lets say hp cd) and then say EX: hp cd drive (try to use a model)..+not recognizing my burner, don't use spaces in the query. Nero is a good burning software that enables most burners to be recognized. If you have had Roxio .. this software is not very friendly to some of the burners out there. If you have this software get rid of it, uless you have the original disk or it come with oem on the restore disc. PS Use Nero Lite it works the berries!
Try this download page to update your firmware from 25/10/05, so if you bought your writer before this date maybe this will work, otherwise buy 8x discs.
http://sony.storagesupport.com/dvdrw/firmware.htm#710
The faster the discs are burned the more chance of errors there are, you should write at slower speeds for better quality.
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