Mine had the same problem ... all the lights are on, but no heating on the plate and no dripping water.
After a weekend on the workbench, I've mastered this machine. The KM7000 has 2 x MicroTemp G4 thermal cutoff (TCO) fuses which interrupt the Live line, for overheat protection. Mine didn't overheat per se, but the TCO blew anyway. Not reset-able ... need to be replaced with a soldering iron. I'll be happy to advise you to fix this, or fix it for you. Write me at [email protected].
Check to see if your heating plate heats up, if it doesn't then your water heater/heating plate has failed.
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