Dell Inspiron 1525 Laptop Logo
Posted on Sep 07, 2009
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STUCK ON START PAGE,CAN'T GET TO DESKTOP

WHEN TURNING ON POWER, CANT GET PAST THE WINDOWS SCREEN, TO MY DESKTOP LATITUDE d520

1 Answer

Tony Raia

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  • Expert 264 Answers
  • Posted on Sep 07, 2009
Tony Raia
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Joined: Sep 04, 2009
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Most likely a Windows software problem. Could be virus caused. Try restarting the laptop and immediately start tapping the f8 key until you see a screen with several boot options.Use the arrow key to select "boot using last known good configuration". If that works, you're done. If not, try restarting the laptop and immediately start tapping the f8 key until you see a screen with several boot options. This time select "boot in safe mode". The laptop screen will look different but will still allow you to run your laptop. Click on the "Start" button, then "Help and Support" and then "Undo changes to your system using system restore". Click on "Restore" and then select a date shown in BOLD when your laptop was running fine. Have the laptop restore to that date. After restarting, you should have full functionality. If this doesn't work, you may have a failing harddrive. Try reinstalling Windows. If it fails during loading, your harddrive is most like failing and should be replaced. If reloading solves the problem, you had corrupt software probably caused by a virus attack.

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