Question about Shark Vacuums

Open Question

Every time I turn on my navigator professional shark vacuum the bottom filter always pops out.

Posted by on


6 Suggested Answers


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Roger Potts

  • 694 Answers

SOURCE: where is the reset button on shark navigator.

I'm not sure it has one. Check the owner's manual though.
Try this. Turn off vacuum. Unplug it. Make sure there are no clogs in main hose, power head intake tube, or intake inside tank. Plug it in, turn it on, and let us know what happens.

Posted on Aug 23, 2010



  • 2 Answers

SOURCE: I have a shark navigator

I found the issue, the square hole in the side is an emergency air release if the suction is not reaching the dust collector. The cylinder filter screen inside the the top of the dust collector had a thick layer of dust which wasn't allowing airflow to the dust collector, hence the air was escaping through the square hole on the side. I cleaned the screen and it worked as if it came right out of the box.

Posted on Jul 20, 2012



  • 9 Answers

SOURCE: Shark Navigator Vacuum roller jammed

oh..this happened to me often..if you can get n the corner where the thread s..i used a seem ripper to get the thread out and cut..if this doesn't help send a picture..the seam ripper is great cause it cuts through hair too

Posted on Dec 10, 2012


  • 22 Answers

SOURCE: Shark navigator uv300 roller stops while vacuuming

The belt that turns the rotating brush is loose. Make sure it is on correctly or replace with a (new) tighter belt. This will require you to unscrew a few screws on the bottom & remove the cover. Then remove the roller.

Posted on Nov 06, 2013


Frederick Electrick

  • 350 Answers

SOURCE: I have a light weight shark navigator vacuum it just stopped working help

Unfortunately these where designed to fail. I owned one, I could take it apart and clean everything and make it work again, eventually it stopped working completely tho

Posted on Feb 21, 2015

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I need a replacement filter for a Durabrand VC-H3301 yellow canister vacuum. Anyone know where I can order the least expensive one?

It looks like it is obsolete. Filters were available on Amazon but not any more. The vacuum was 40 bucks new!

BestAir AF570002 Vacuum Filter Designed To Replace Durabrand ... Foam Filters + 1 HEPA Replacement Vacuum Filter for Shark Navigator Professional NV70, NV80. 3 Foam Filters + 1 ... Product description. Vacuum Dust Cup Filter for Durabrand Canister Vacuum Cleaners including VCH3301 models.

replacement filter for Durabrand VC H3301 yellow canister vacuum Google...

May 29, 2018 | Filter Vacuums

1 Answer

Shark Navigator is making a loud noise when I turn it on.

Hello, this is Ava with Think Crucial.

To fix any noise issues that your Shark vacuum gives, a proper maintenance will do the trick. Most of the time ,cleaning the filters, checking for blockages and clearing the passageways will eliminate the noise. This video tutorial will guide you on how to do proper maintenance for your Shark cleaner:

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful.

Ava B.
Think Crucial Customer Care

Nov 02, 2016 | Shark Vacuums

3 Answers

I need to replace the filters for my vacuum but I cannot find them for model NV502. Help!

Which filter are you looking for? Is it the foam filter in the bottom of the unit or the HEPA exhaust filter?. Ive found both on Amazon. Amazon com 1 Shark NV500 HEPA Filter Fits Shark Rotator Pro Lift Away...

Mar 23, 2016 | Shark Rotator Professional Lift-Away...

2 Answers

Filter ordered is too small and splits after two uses. What size to order?

Shark Professional Pet Navigator Lift Away Bagless Vacuum
Does it need a the filter since it is Bagless Vacuum??

Dec 06, 2015 | Shark Professional Pet Navigator Lift Away...

1 Answer

The power head has a device to hold the power head together what does it look like?

Shark NAVIGATOR LIFT-AWAY PRO NV355 Owner's Manual LIFT-AWAY PRO NV355 Vacuum Cleaner pdf manual download. ...Shark ® Getting Started Navigator ™ Mode 1: Upright Vac Lift-Away ® Mode 2: ...Important Safety Instructions - ‎Table Of Contents - ‎Ordering Parts - ‎Maintenance

Sep 22, 2015 | Shark Navigator Lift-Away Professional...

1 Answer

Hepa filter & cover fly off when vacuuming. Have only used vacuum a few times.

Make sure the filter cover is securely locked to the unit or you could always tape it to the unit if all else fails.

Jul 14, 2015 | Shark Vacuum. Navigator Lift-Away Bagless...

3 Answers

I cleaned the filter and emptied out the canister from the bottom and now the dirt comes out on my filter and not in the canister?

The first place the "dirty" air enters is the top chamber of the canister where it traps the bigger stuff.

The canister has two clean-out doors so make sure you open them both (top and bottom) or you could have problems.

Nice thing about the Shark as it has a number of clean-out points starting at the base of the hose where it enters the bottom of the vac. to the beater brush (on the bottom of just behind the brush assembly). Good luck!

Mar 16, 2015 | Shark Navigator Bagless Upright Vacuum

1 Answer

My Shark vacuum is making a weird noise how to fix it

HI, it's Jim from Crucial Vacuum!

If your Shark Navigator Lift-Away Vacuum is making a loud noise while it's on then there's definitely a clog somewhere. Here' s a few places you should check prior to plugging in the vacuum and turning it on.

The first place to check would be the brush roll and belt. If you notice visible debris, like strands of hairs, or long carpet fibers this could be catching on the brush roll and causing it not to turn fully. Be sure to clear this debris from the brush roll and manually spin the brush roll a few times after you do so to help unearth and any other clogs. This may be the reason for the noise and its crucial that this part of your vacuum is clog free.

Another part of your vacuum to check would be your hose. Detach the hose and stretch it out as much as you can to see if any debris or clumps of dust are stuck inside. Using a broom handle can help if you see a clog, but it won't come out after you've stretched out the hose.

Another big factor would be a dirty filter in your vacuum. Most manufacturers recommend you change your filter on average every 3-6 months. However, it is recommended to change your filter even earlier depending on usage and allergy care. The cleaner your filters the less debris will get stuck in your vacuum, causing less clogs and overall less odd noises while vacuuming.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care

Nov 23, 2014 | Shark Navigator Lift-Away Professional...

2 Answers

I want to know WHY my HEPA filter and cover blow off my unit with force each time I turn the unit on and start sweeping...Help?

Vacuum cleaners actually blow air through the filtration system. Over time particles will block the pores in the filter which doesn't allow enough air to pass through it and pressure will build up behind the filter and has to go 'somewhere'. Either clean the filter or replace it, and be certain to properly reinstall the assembly before turning it on.

Jun 13, 2014 | Shark Navigator Lift-Away Professional...

2 Answers

Shark Navigator blowing front filter out of the vacum cleaner.

Dear sir, This is the most likely cause of this problem: Be sure that the top tabs and the bottom lock clip are not damaged. (red arrows on photos of my own unit) These hold the filter in place. If damaged you may try several layers of super glue, or oder replacement part from parts for this model. good luck.


May 19, 2014 | Shark Navigator Bagless Upright Vacuum

Not finding what you are looking for?
Vacuums Logo

Related Topics:

61 people viewed this question

Ask a Question

Usually answered in minutes!

Top Shark Vacuums Experts

Del Backhouse

Level 1 Expert

6 Answers

brian kossman

Level 1 Expert

63 Answers

Cindy Wells

Level 3 Expert

6063 Answers

Are you a Shark Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides