New mouse/batteries won't connect with receiver. Light on receiver flashed for about a minute after pressing the connect button on it, then the light stays on, but the mouse doesn't seem to work. Should the laser light on the mouse be visible? It isn't.

Something may have happened to break the connection between the mouse and the receiver. You can reset the connection by pressing the Connect button on the receiver. When the light on the receiver starts to flash, press the Connect button on the bottom of the mouse. The connection should be re-established and the light should stop flashing.

The mouse should have come with a CD which has the mouse software on it. Put the CD into your computer and follow the installation instructions. Once the software has been installed, plug the USB receiver (the thin black piece) into your computer. Put a battery in your mouse and turn it on. Then press the Connect button on your receiver, and when the light starts flashing, press the Connect button on the mouse. The light will stop flashing and your mouse should be ready to use.

Did you install the driver before connecting the mouse? If so, press the Connect button on the receiver, and when the light starts flashing, press the Connect button on the mouse. The light should stop flashing, and the mouse should work.

Make sure you have new batteries and that there are no power cables close to the mouse or receiver, I have seen this cause problems many times.

Try pressing the connect button on the receiver then keep pressing the connect button on the mouse until the receiver light stops flashing.

Sometimes the connect button is under the battery cover for the mouse.

First are the batteries good?
Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch. Hope this helps you. Bud

Make sure you have new batteries
and that there are no power cables close to the mouse or receiver, I have seen this cause problems many times.

Try pressing the connect button on the receiver then keep pressing the connect button on the mouse until the receiver light stops flashing. Sometimes the connect button is under the battery cover for the mouse

• Normal 0 Press the Receiver button (and the lights will start flashing.
  Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.
  
  If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
  Hope this helps. Bud
  

Hi,

1)Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries. 2)Reset the keyboard and mouse connections : --With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes. --Press and hold the recessed connect button on the underside of the keyboard until the activity light on the receiver stops flashing. When you release the button, make sure it does not stick in the depressed position. --Press the Connect button on the receiver again until the activity light flashes. --Press and hold the recessed button on the underside of the mouse until the activity light on the receiver stops flashing. Make sure the connect button does not stick in the depressed position. --Make sure that the receiver is at least 20 centimeters (8 inches) away from other electrical devices (computer, monitor, keyboard, etc.). --Remove any other objects that are between the keyboard, mouse, and the receiver, especially speakers. Hope this should resolve the Issue. Thank you.

Now what you have to do is look for a reset button on your mouse and your wireless mouse signal receiver.
When the receiver and mouse both are on press the reset button on both of them one by one.
This should solve the problem.

Solution. My wireles keyboard stopped working except for the F-Lock key, the Media key and the sleep key. It wasn't batteries, even though I tried, communication was there because the above keys were working. Remove the batteries from your keyboard and let it sit for about 10 minutes. Press the red connect button a few times and other various keys every few minutes during that time. This may be the whole "capacitor discharge" trick, but I tired that with someone elses instructions and my keyboard did not work after 2 minutes of key pressing. I think it just needed more time to clear out the secure settings. Good luck, I was about to trash this keyboard until I tried again