Fwd and dnd problem

What happens when you dial 165 on the intercom? If you get voice mail, then try dialing 7104 165 # on the intercom. That sets CF-No Ans to voice mail for your set and the FWD/DND button should light solid (or not, it's a program option) or flash. If you dial 7101 it should turn on Do Not Disturb (7100 cancels). In DND, the FWD light should flash.

Once you have set these two conditions up, the FWD/DND button has 3 states, FWD, DND, and OFF.

Carl

It will flash for 2 reasons. The phone is in Do Not Disturb, The phone is forwarded and the lazy installer didn't change the button indication to solid.

What happens when you press the FWD/DND button on an idle phone? In most systems, it's supposed to toggle between FWD DND and OFF after you press it more than once. If that doesn't work, try pressing FWD STORE 0 STORE. That should turn off FWD/DND and unset it.

However, here's the problem. Your phone may have CF-condition set to send busy and unanswered calls to voice mail. We do that so the individual extension can set his own transfer to VM time. Those commands start with *710x and the VM extension which is 500 by default. For example dialing *7104 500 on the intercom will set CF-NA to the voicemail port on a TDA/TDE system equipped with a Panasonic Voice mail system. When that happens, the FWD/DND light goes either red or blinks red and the forward condition is set.

You can review the operations in the OM for your system under Call Forward and Do Not Disturb.

Carl

If you have not found an answer to this as yet just pick up intercom and enter 7100 at the phone. This will clear any DND. Now enter intercom 7105165. This will give a long tone and the DND/FWD lamp will flash showing Call forwarding active for VM.

Try this: • PRESS PROGRAM • DIAL ** • DIAL 1234 (SYSTEM PASSWORD) • DIAL 000 (DATE AND TIME PROGRAM NUMBER) • PRESS THE NEXT KEY • ENTER THE YEAR • PRESS THE ARROW (FWD/DND) KEY • PRESS THE SELECT (AUTO ANSW/MUTE) KEY UNTIL DESIRED MONTH IS DISPLAYED • PRESS THE ARROW (FWD/DND) KEY • ENTER THE DAY OF THE MONTH • PRESS THE ARROW (FWD/DND) KEY • PRESS THE SELECT (AUTO ANSW/MUTE) KEY UNTIL THE CORRECT DAY OF THE WEEK IS DISPLAYED • PRESS THE STORE KEY • PRESS THE NEXT KEY • ENTER THE HOUR • PRESS THE ARROW (FWD/DND) KEY • ENTER THE MINUTES • PRESS THE ARROW (FWD/DND) KEY • PRESS THE SELECT (AUTO ANSW/MUTE) KEY FOR AM OR PM • PRESS THE ARROW (FWD/DND) KEY • PRESS THE SELECT (AUTO ANSW/MUTE) KEY FOR A 12 OR 24 HOUR CLOCK • PRESS THE STORE KEY • PRESS THE END (HOLD) KEY • PRESS THE PROGRAM KEY TO EXIT PROGRAMMING
If this helps you, please rate. Thank you

Try pressing the FWD/DND button and look at the display. It might have 3 steps, FWD, DND, and FWD/DND Off. When you reach the Off part, the light will go away.

Carl

You get a chance for that to work next time :-)

Panasonic features are in the system, not the phone. If you have a TA series, from the phone, pick up the handset and press the FWD/DND button and dial 4#. (you may also dial 71 in place of pressing the button).

Cancel is 0# in place of 4#, but you also have CF to voice mail issues, where 1+VM EXT is all calls and 2 is BUSY/NA.

If you have a TD or TDA or TAW system, you get lucky, because the FWD/DND button works in 3 modes. For DND it's 7101 or *7101. The button will light with a solid red light and when you press it, it either flashes or goes off. The system gives you both FWD and DND settings.

Carl

If the FWD/DND light is lit solid, the extension is in DND if it's programmed properly. You can test this by pressing the FWD button and reading the display. It will clear and press it again and it will set and tell you what it did. (if DND and FWD are both set it shows 3 states).

At the phone, press intercom and dial *710x where x=2 for all calls, 3 for busy, 4 for no answer or 5 for busy/no answer plus the extension of the voice mail plus #. Your FWD light should blink and you have now set FWD to voice mail.

Carl

1) Press PROG, follow by programming no. 50 or FWD/DND button.
2) Press ENTER or STORE, follow by selection no. 0=OFF FWD/DND, 1=ON FWD/DND.
3) Press ENTER or STORE to save the setting.
4) Press EXIT or PROG to quit setting mode.

YBC (/\)

Don't laugh. Push the button and read the display. It will either unset DND or CF :-).

The 7100 command is part of the sequence to cancel those features on most phone systems and 790 or 79# will reset the extension. Of course it may be different if you have a TDA or TAW box (*7100) or a KX-T xxx10 system.

Carl

Press PROGRAM + ** + User Programming Password (default is 1234)

Press 000
Press NEXT (Sp-phone button) : The date will be displayed.

To change the DATE (or you can press next again to go straight to change the TIME)
Enter the year (last 2 digits)
Press --> (FWD/DND button)
Keep pressing SELECT until the desired month is displayed
Press --> (FWD/DND button)
Enter the day
Press --> (FWD/DND button)
Keep pressing SELECT until the desired day of the week is displayed
Press STORE

To change the TIME
Press NEXT (Sp-phone button): The time will be displayed.
Enter the hour
Press --> (FWD/DND button)
Enter the minute
Press --> (FWD/DND button)
Press Select for AM or PM
Press --> (FWD/DND button)
Press Select for 12 or 24 clock hour
Press STORE (Auto Dial button)
Press END (Hold button) to exit