Kenmore top loader washer - No spin - motor rattles - wtr pmp ok

387780 does not seem to be a valid model number.
If you can locate the model number enter it here at sears Parts Direct.
Parts for Brands Craftsman GE Kenmore Whirlpool and more

Link to videos about washer not spinning.
top loader kenmore washer won spin YouTube

Plastic coupler between tub and motor is broken. It usually last about 5 years. Costs less than $15.
http://www.youtube.com/watch?v=nM4DW2bq7o0

souns like the gearbox (what the motor mounts to) it bad. I'm asummin the load in the washer is balanced (all the clothes are not on one side of the tub)

This is a problem with the pump being stuck so the motor cant turn the whole thing. Turn the washer on its side, underneath you can acces the pump, which is connected to the motor by two long clips. remove the pump and take out the colg that caused it to get stuck.

try to wash by 1/2 load the same cycle maybe the problem come from overload laundary

If you take the front off in the lower right you will find a pump motor that controls the drain flow. This may defective. Use a shop vac to empty the water in washer if needs be. But remove and test this pump.

Timer is defective. Your unit has a netural drain. When finished agitating, the shuts down and then starts up reversing to drain and spin. On the initial reverse start, the water drains without the transmission spinning. After a timed period 3-4 minutes, the timer is supposed to pause, stopping the motor for a few seconds. When the motor stops again, the transmission shift to the spin cycle and when the timer resumes power tothe motor it should spin. You are doing the same thing when you lift the lid...stopping the timer and then the tranny shifts and when you set the lid down, the washer spins. Replace the timer.......

belt needs changing

CHECK SEE IF MOTOR IS SEIZED BY TIPPING MACHINE FORWARD AND SEE IF YOU CAN TURN THE MOTOR BY HAND. IF MOTOR TURNS FREELY , YOU HAVE A START CAPACITOR PROBLEM.

FXIT

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