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Posted on Aug 31, 2009
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Same as above, with my laptop being studio XPS 1640

Only number keys working are 5 and 6, even function keys like F10, 11, and 12 have stopped working. Typing these numbers in the question after adding a USB keyboard...

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steveparlin

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  • Posted on Aug 31, 2009
steveparlin
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You could have either a loose connection on the keyboard, or the keyboard is failing.
Instructions for removing the keyboard are found here at dell's site
http://support.dell.com/support/edocs/systems/sxl16/en/sm/keyboard.htm#wp1179911
It is somewhat complicated; be sure to read the instructions thoroughly and only proceed if you are skilled with technology as you can destroy your laptop on the process! Good luck !

Fred McCoy

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  • Posted on Aug 31, 2009
Fred McCoy
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Well, as long as your pc is under warranty, Call Dell and have the keyboard replaced. it takes 24 hours to order the part, and 15 minutes to replace it. By this time tomorrow, you could be all set like a new 'vette. Good Luck!

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