Tom tom keeps freezing

go to system set up see if programs if you have a 4 button spa remote disconnect and see if it goes away sometimes they get water in the wiring no programs are stored in the PDA

maybe you have to many files on it. have you tried to erase some datas and some applications? if so, then resesting it may be applied by using a usb cable and a software for reseting it, and a pc is required.

but I recommend to you to let a person who can do this, reseting your pda may cause a fatal damage to your unit if not properly reseted.


hoping your pda will be in good condition after..

please don't rate me badly..^^

How about the battery in the controller box? The 9v battery keeps the settings in its memory - not the PDA.

Just had this problem with my Tom Tom XL IQ Routes. Screen freezing and then rebooting exactly every 3 minutes just after I had done an upgrade to maps and application software. After trying a software reload and getting nowhere I solved it by simply doing a factory reset using the factory reset option in the units menu. No problem since. Couldn't believe it was that simple. I will however be keeping a very close eye on it!

If you have an SD card in try removing that before you power up.

You may also want to try the hard reset.
Paper clip in the tiny hole by the card slot.

Push it in firmly whilst the unit is powered up (not too hard) for about 3 seconds then release
You may have to power down and then up again and even hold down the power button a little longer the first time you do this.
Seeing a few start up issues around at the moment but am not sure if it is a tom-tom update issue or just the tom-tom itself.

You need to perform full reset which will erase all personal data and set everything to factory default. You need to press reset and power button to perform full reset.It will give you confirmation once you choose yes it will perform hard reset If issue persist you may disconnect and reconnect to internal battery

The best solution to these problems is hard resetting your device. A hard reset will bring your PDA to it's factory default state, so your PDA will be as fast as it was when it was brand new. But this process will erase all your stored data (Such as adress book, messaged, appointments, tasks, pictures, ...) so you should consider having a backup of your PDA to your PC with a backup software before you hard reset your device. So later when you hard reset, you can recover the personal data with this backup file and continue using your PDA faster.
To hard reset your PDA, you must press the on/off button and reset button at the same time (reset button is a small button that needs to be pressed with your pen, and usually it is located in the bottom of the PDA). And later, wait a couple of minutes and the windows will be reinstalled and load up with the starting page of the screen alignment. After you completed all the settings, you can recover your data from your backup file (from PC).

Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

Looks like corrupted software / files on your sd card. if you made a backup of the card to your PC ( I hope you did ) try formatting and re-installing the files onto the SD card.

Reset your device
Reset your TomTom using a straightened paper clip.
If you use a PDA, check the manual that came with your PDA to see how to reset it.


Install the latest application
We recommend always having the latest version of our application installed on your device.
See also: How to check for and install an updated version of the TomTom application?