Telephone wiring- phone rings in once -static on line-call out works Seams to be worst after rain or great moisture. Sometimes clears up suddenky

Do you have other phones on the same line?
Are they clear or do they have the static. If it is a telephone company old copper line and it happens on all phones it maybe a Telco problem.

If you have a landline, most likely you have a short in it. Not enough to kill line, but, when the 90 volts a.c. comes in to ring it jumps short. The short answers the phone.. It doesn't stop out going but can cause static. Check the line at the box outside. if bad there call your phone company, if good there, trouble is in house

These can be the only things that are causing your problems:

Ringer mute
You can mute the ringer temporarily when the telephone is ringing.
Press OFF/CLEAR or MUTE to temporarily silence the ringer. The next call will ring normally.

Ringer volume
You can change the handset ringer volume to a comfortable level. The ringer can also be turned off so the telephone does not ring when there are incoming calls.
To adjust the ringer volume:
Press MENU/SELECT to display the menu when the handset is not in use.
Press or to select >RINGER VOLUME, then press MENU/SELECT.
Press or to adjust the volume. A sample of each volume level will be played as you adjust it.
Press MENU/SELECT to save your selection. You will hear a confirmation tone.


Make sure the ringer is on (page 8).
Make sure the telephone line cord and power adapter are plugged in properly (page 2).
The handset may be too far from the telephone base. Move it closer to the telephone base.
There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.
If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).
Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges may apply).
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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The Blue and Blue/white represent the first pair in a multi pair telephone cable. The second pair is orange the third is green and so forth. If this line is active, you will get a dial tone when you place a telephone instrument on this pair (or any subsequent live pair). Notice. If you are hanging on to the pair when the telephone rings - you will experience a 60 volt DC shock. It will not kill you but you may find it unpleasant.

On your Western Electric '500' telephone set, you should have three wires coming out of the original cable, a red, a green and a yellow. Normally, the red and the green will operate your phone on a 'private line' (only one customer on a private line). Try various combinations until you get a dial tone. You no doubt have a private line as there are very few party lines around these days if you are in the USA (and please do not say). Once up on a time, there were "party lines" where neighbors shared a line and they knew the call was for them based on the number of rings. The first customer got one ring, the second customer got two rings and so forth up th as many as 4 rings. When the telephone rang, you listened for the number of rings and answered only if it was your number. Picking up a call that was not your ring was frowned upon though it was not unknown for neighbors to listen in to other neighbors calls. It was like a reality show!

If your 500 has been upgraded with a RJ-11 wire, plug the wire in just as you would any modern telephone. If yours doesn't ring, remove the cover and study the interface. You will find several terminals marked L1, L2 etc. Move the wire you find on a "L" terminal to the various otgher L terminals until it rings when called. You may also have to adjust the spring on the ringer to get it to operate properly.

I hope this information helps you get your 1960 telephone to work.

Thank you for your interest in FixYa.com and enjoy your old telephone.

The problem is probably not in your phone system it is probably in the Telephone company lines. If it is a scratchy static sound that is typical when the outside line get wet.

It's a standard telephone line, which has two wires (RJ-11 is the basic phone jack) for each phone number. There are, actually, usually 4 to 6 conductors in most telephone cables, however, as most home phone connections to the street are wired for at least two lines. The modem socket is the only thing on a motherboard that would be associated with a phone jack.

A word of caution...if you're working on a real, working (ie., connected to a real phone number at the phone company) phone line with bare wires, be careful. The signal that makes a standard telephone ring is a 50-volt charge through the line. If it rings while you're holding a bare wire end, you'll get an unpleasant surprise.

Hope that's helpful.

The problem may be in your phone line.

Try another phone in place of the fax machine and call in. You may find another phone does the same thing. It's possible there is a high-resistance short on the line. At low voltages during outgoing calls this won't affect anything (or it might occasionally cause some noise). But when your phone rings there is around 100 volts present. When the phone starts to ring, the short causes the phone company's equipment to think you answered and the ringing stops, but since the machine hasn't picked up the call then disconnects. If you have the same problem with a different phone, you'll need to contact your telephone company. They can test the line to determine where the trouble is. If it's in their outside wiring (moisture in the line or other defects), they would be responsible for fixing it. If the problem is in your inside wiring they will probably charge to come out, so they can provide some troubleshooting tips.

If another phone rings in properly, there is something wrong in the fax machine's line connection circuitry. Then you'll need to see about having the machine serviced, or consider replacing it.

On our side of the pond, this often means there is water in the line somewhere. High dampness coupled with insulation that has degraded can cause low resistance paths. This usually doesn't cause any problem when you place a call, although it can sometimes cause crackling or other noise. But when someone rings your line, a high voltage is sent to operate the ringer. The low resistance then makes the telephone equipment think you've answered, but since your phone is still hung up it then disconnects the call. Sometimes the phone may not even ring, sometimes it gives a little peep or even a whole ring.

This problem may be due to damage to a telephone jack in your home. I've seen it caused by water when someone was cleaning the floor, and also when a jack near a window was soaked during a storm. The trouble may also be in the outside wiring, which should make it the responsibility of BT to repair. It's also possible, although rare, for a dodgy phone to cause this if there's a problem in its ringer circuit.

Hope this gives you some help in locating the cause and fixing it. Thanks for using Fixya!

I would check the DSL filters. Your phone should not interfere with the DSL. Make sure there is a filter on any line going into your phones. If there is a filter replace it and see if that works. Also, check other equipment on the line, fax, computer, credit card machine. They will need filters from the DSL too. Remove these other devices and check the line for the problem then add them back one at a time.

When this happens you need to take the phone outside and open the phone box and plug it in. If it works the problem is inside of your house. If it does not work the problem is with the telephone company. Note if it does not work right away when you take it outside. Wait ten minutes before reconnecting the house wires. And try it again. Sometimes the telephone company will keep it disconnected for 10 minutes until the problem is taken off the line.