Washer won't agitate after filling, grinding noise

This could be the coupling for the motor/transmission.

follows are instructions for removing the cabinet:

• Using a Phillips screwdriver, remove the screw from each side of the console.
• Pull the console forward and up to remove the tabs on the bottom of the end caps, out of the holes in the top.
• Lift the console up and lay it on its back.
• Unplug the harness connectorfor the lid switch.
• Insert a flat screwdriver into the front edge of the clip (located on both sides), and pry back. Remove both clips from the holes in the cabinet and slide down the other end of the clips and out the slot in the rear panel.
• Open and hold the lid while grabbing the cabinet front opening. Be sure when tilting the cabinet that the back edge clears the vacuum break.
• Tilt the top of the cabinet toward you by pulling on the lid and opening of the cabinet. This releases the back slots of the cabinet from the tabs in the back of the base.
• Carefully pull the cabinet away from the base of the washer and set it aside.
  Now you have access to most of the parts.

Now on the front of the base, you will see the pump. This is held on with two clips, Pop these off and pull the pump straight off the motor. The motor has two clips on it as well, (remove any screws if they are there, some have them, some don't) and pull the clips away. The motor will want to fall. Keep a firm steady hand under it to prevent damage to floor or motor.

Look on the back of the motor and see if you see a little rubber disk with 6 holes. There is a three pronged connection on the motor as well as the transmission. If this coupler is not broken, you may have a bad transmission. To check for a bad transmission, take something that you can place over one of the prongs on the connection, and spin that first clockwise and note what the agitator does. Now spin it counterclockwise and see if the basket inside the tub starts to spin. If nothing happens either way, you probably have a bad transmission. If you get action from the transmission, then you just need the coupler, which you can get one at a local appliance parts store. Replace the broken parts and replace motor/pump assy.

Hope this helps :)

Joe

Replace the direct drive coupling between the motor and transmission.Open the control console to remove the washer cabinet. Remove the motor,replace the drive coupling. Re-install the motor. Replace the cabinet. Agitate and spin .