It means the file is not compatible. Could bw the format of the file, mp3 or whatever, or it could be the bitrate of the recording. If the bitrate is too high then also it can not be played. Or if the player is corrupted. Check all these and take corrective measures as under: Load a compatible file in case of first. Load files that have lower bitrate. And last, reinstall the firmware if the player is corrupted.
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