My problem is exactly the same as the original poster's.

I'm glad to provide the steps to transfer images from Internal Memory of the Camera. When the camera does not have a memory card in it, the images are saved by default to the camera's internal memory, which holds different amounts of images based on how many megapixels are built into the internal memory and what image quality and compression are selected in the camera's menu. Once a memory\picture card is inserted in the camera, the camera then saves the photos to the memory\picture card and ignores the internal memory.

There are two ways to transfer the images from the internal memory.

• To transfer photos to a computer from the internal memory using the USB cable, first remove the memory card from the camera. Then, when the camera is connected, the computer and software will only see what is in the internal memory and transfer those photos or videos. During the transfer process, the computer makes copies of the photos and videos-the original images remain in the internal memory. After the transfer is complete and the camera is safely disconnected from the computer, the contents of the internal memory can be deleted by using the MEMORY FORMAT function in the SETUP menu in the camera's menus.

• The other way to transfer photos from the internal memory is to transfer them to the memory\picture card using the BACKUP function in the SETUP menu. If there is no memory\picture card in the camera, the BACKUP function is grayed-out. During BACKUP, copies of the images are transferred to the memory\picture card-the original images remain in the internal memory. After the BACKUP is complete, the internal memory can be cleared by removing the memory\picture card and formatting the internal memory using the MEMORY FORMAT function in the SETUP menu in the camera's menus.

Note: When the camera is connected to a computer using the USB cable with a memory\picture card in the memory\picture card slot, the computer will only see the contents of the memory\picture card.

Thanks for understanding. Please let me know if you require any additional help.

My solution is to unistall your current canon software that holds 15 canon components in your computer. You will find them under system task and select remove programs. After you have uninstalled the program, reinstall your "Canon Digital Camera Disk" and follow their prompts. Now you should be able to transfer images again as per normal.
I have answered this question in detail under another question postered by "whitecar631" under canon "save folder not found" canon sd1100.
This worked for me, but I don"t know how to prevent it happening again. I do know the day I lost all "my pictures", I had previously deleted a large file in my documents. I also experienced "save folder not found" when I tried to transfer images from my canon ixus 100.
I was lucky enough that I had all of my original SD Flash Media Cards, so could transfer all my photos again. I have since put all my photos into labelled folders instead of dates and images.
Hope this helps, it appears to be a problem in the canon program. Joyce

Please follow the steps to transfer images from a Camera to the Computer.

1. Connect the Camera to the Computer.
2. Turn ON the Camera
3. If you're getting a pop window after connecting the Camera, close it.
4. Open My Computer
5. Once you open My Computer window, you can see an additional drive which represents Camera or Memory Stick in the Camera.
6. Double Click the drive which represents the Camera.
7. Find the DCIM folder. It may differ in some models.
8. Navigate through the folders and find the pictures
9. You can also copy the DCIM folder and copy to folder in the Hard drive.
10. Close the window.
11. Now you can disconnect the Camera. (If you want to delete the images from the Camera, delete it after transferring to the computer)
12. Turn off the Camera.

Please get back to me with the exact model # and Operating System so that I can give specific instructions if you prefer.
Thanks for understanding.

Hi,
I would like to know the Operating System of your computer to provide the exact steps on transferring the images from the Camcorder to the Computer. However, I can provide the common information on transferring the images.
Before connecting the Camera to the Computer, set the USB Connect option in the Camera to PTP/MTP from the Main Settings 2 Menu.
Please click on the link below for the information on trasnferring the images to different Operating Systems. Select the correct OS for the exact information.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C116935

Hi,

The LCD screen may display a FILE ERROR message when trying to view a still image on the camera if the image was rotated, modified and overwritten using editing software on a computer. To play images you have taken on the camera, it is recommended that you do not make any changes to the original image files. I suggest that you transfer the images from the Camera to the computer and check if it works. After transferring the images, get the Memory formatted from the Camera and start capturing new images. The edited images will not get displayed in the Camera again. Please try not to edit the images in the Computer without transferring it.

Thanks.

KenSolutions

FixYa

download or update your driver for you camera. then open your software, turn on camera, and then hook up via usb.

Hi

Do you want the pictures transferred to your memory card? that depends on the option available on the camera, try inserting the memory card. select a picture then check options if you can move it to a memory card. if not, download it to a computer and transfer it to the memory card folder.

Hope this help

Have you checked the HP hep site?
Here is their suggestion
Introduction This document explains how to transfer images from the camera to a computer running Windows XP operating system by using a universal serial bus (USB) cable. Transferring the images Follow the steps below to transfer images from the camera to a Windows XP computer. Step one: Connect the camera to the computer

1. Turn off the camera.
2. The camera came with a special USB cable for connecting the camera to a computer. Connect the large end of that USB cable to the computer. Figure 1: Connect the USB cable
3. Open the rubber door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.

Step two: Transfer the images Choose one of the following methods to transfer the image files: Method one: Transfer images with the HP Photosmart software

1. Make sure the HP Photosmart software is installed on the computer. If the software is loaded, then go to step 2. If the software is not loaded, click here to upgrade to the latest version of imaging and printing software (in English).
2. If images on the camera are selected for printing or selected for HP Instant Share destinations, make sure the computer is connected to a printer and the Internet.
3. Turn on the camera. The HP Import Photos software starts on your computer. If you have set the software to automatically transfer the images in the camera, the images automatically transfer to the computer. Otherwise, in the Transfer images from Camera/Card screen, click Start Transfer . The images are transferred to the computer, and then if there are any still images that were previously selected for HP Instant Share destinations, those actions are started.
4. When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer.

Method two: Transfer images without the HP Photosmart software If you do not, or cannot, install HP Photosmart Software on your computer, you can still transfer images from the camera to the computer using the Picture Transfer Protocol (PTP) in Windows XP. Follow the steps below to transfer images.

1. Turn on the camera. Windows will automatically launch a program to transfer the images.
2. When the images have finished transferring, disconnect the camera from the computer.
3. If you encounter problems, check that the camera USB Configuration in the Setup Menu is set to Digital Camera .
   1. While in Live View , press the Live View/Playback button, and then press the Menu/OK button.
   2. Scroll to the Setup Menu using the left/right arrow buttons.
   3. Use the up/down arrow buttons to scroll through the Setup Menu to highlight the USB option.
   4. Use the left/right arrow buttons to change the setting to Digital Camera and then press the Menu/OK button.
   5. To exit from the Setup Menu , press the Live View/Playback button.
4. Reconnect the camera to the computer.

You should be able to transfer the images directly to your computer without transfering them to you memory stick duo. Have you tried connecting the camera to your computer and retrieving the images? If you would rather have the images on your camera on your memory stick duo, then remove the memory stick duo connect the camera to your computer, copy the images off of the camera, turn the camera off, put the memory stick duo back into the camera, plug the camera back in, then transfer the images that you just transfered from the cybershot to your computer back to the camera. They should copy directly to the memory stick duo.

Once images have been amended on a computer, they cannot be transferred to a camera, either the original one or any other. Use a tablet instead.