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Advent ADV35 dvd player disk wouldn't eject, now won't load

Advent ADV35 built in dvd player
The disk was stuck in the player and would not load or eject. I was able to eject the DVD and use a pair of tweezers to help it out of the player (the disk was right on the edge of the slot). Now it won't load another disk in the player - any suggestions, maybe a reset feature??

Any help would be great, we are military and about to leave to drive from CA to FL for a transfer!!

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  • Anonymous Aug 25, 2009

    Thanks for the solution, since it is built into the car, do you unscrew the unit and unplug it from there and how do you check to see if the eye is scratched? Thanks for the help, oh and it should be an interesting move with a 3 year old! We are praying for a safe - uneventful trip!

  • Anonymous Mar 24, 2014

    Can't load a dvd. Takes the disc in most of the way and says "loading", but then ejects dvd

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  • 3,051 Answers

Hello there:
I would first check to see if eye is not scratched or dirty and clean it if nesassary..
If you unplug the unit for a few minutes it should reset it's self.ok
and good luck on the drive i am a retired navy vet and know what you are going thru with the move.
best regards michael
(USN RETIRED)

Posted on Aug 25, 2009

Testimonial: "Thanks!"

  • Michael Thomas
    Michael Thomas Aug 27, 2009

    Hello there again:

    if you can get it uncrewed and remove the unit this will help you get a good look at the eye you might have to remove the top cover if you cant see it with the tray open. ok ?

    best regards michael

    ps if you go to the manufactures web site there is a technical support section there if you have or need further assistance from them ok?

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