Question about GE (PSS26MSRSS) Side by Side Refrigerator

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G.E. Side by side model quit dispensing water. The refrigerator door was not completely closed overnight. Is is possible the water line froze since the freezer had to run so much

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It is possible the water line inside the freezer door froze . Remove the bottom kick plate and follow the white tubing about 6" to a coupling . Push in on the white ring and at the same time , pullout on the tubing . Push the water dispensor , and if water comes out of the hose going under the fridge , this means the line is frozen in the door . If no water comes out , it means the water tank at the bottom of the fridge section (behind crispers ) is probably frozen . A hair dryer should work on the tank , but , a different procedure will be needed to thaw the door . Come back if door is frozen for the procedure .

Posted on Aug 25, 2009

Testimonial: "The diagnostic aid was helpful. Still trying to figure out how to unfreeze the water line in the door of the side by side GE refrigerator, however. "

  • mandyl680 Dec 23, 2010

    Okay the water line is frozen in the door? How do I fix this?

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I have a 5 1/2 year old GE side by side mdl# GSS25SGPE SS and the water dipenser and ice maker are not working. When the dispenser lever is pushed i can hear the pump clicking

Posted on Aug 29, 2009

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Related Questions:

1 Answer

How do you fix the water dispenser on a GE side by side refrigerator model GSS201EPD WW


Here are a couple of possible problems. Most common one is a defective water inlet valve. It is the plastic assembly at the lower back area where the house water connects to. On dispenser systems it is actually 2 valves in one unit---half lets water in to icemaker---the other half lets water dispense at door. It is electrically operated so if half goes bad , the other half can still work. If bad it needs replaced as a complete unit.
Second possible problem with some GE side by side models is they had problems with the water line in the door going to the dispenser sometime would freeze up. They came out with a heater kit that needs installed in the dispenser area to defrost the water line. Call GE service with your model number and they may be able to tell you if you need that kit installed.

Jun 28, 2015 | GE Refrigerators

1 Answer

Side by side, no new water or ice


yes it is possible that the line is frozen, try switching off the appliance and defrosting overnight,

Apr 11, 2010 | Refrigerators

1 Answer

Water no longer dispenses for drinking


Is the water still being supplied to ice maker? Could be 2 things water line froze in door or water valve side supplying the door is out.

Mar 02, 2010 | Hotpoint HSS25IFMCC / HSS25IFMWW Side by...

2 Answers

Water Dispenser not working


Water line probably comes from bottom of the freezer door. Line is too close to inside and freezes. Not sure if you can take door apart and reroute. Otherwise, takes a new door.

Dec 01, 2009 | Frigidaire FRS26H5AS Side by Side...

2 Answers

Water Dispenser not working


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad.

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2 Answers

No water but ice is fine


turn freezer side to zero for 1 minute press water dispenser

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2 Answers

Not getting water from dispenser in door


if you can get ice but not water from the dispenser then suspect a frozen water line within the door . Check you get water to the connector at the bottom of the freezer door. Sometimes you can clear the blockage by connecting a steamer to the pipe but this will only be a temporary fix . If the pipe has frozen within 6 inches of the dispenser outlet then there is a heater mod that can be fitted WR49X10173

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1 Answer

Side by side refrigerator


The ice maker is not producing ice or not enough ice

 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
 Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
 New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
 Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
 Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
 Reverse osmosis water filtration system connected to
your cold water supply?
This can decrease water pressure

OR
The water dispenser will not operate properly

 Freezer door closed completely? Close the door firmly. If it
does not close completely, see “The doors will not close
completely.”
 Refrigerator connected to a water supply and the supply
shutoff valve turned on?
Connect refrigerator to water
supply and turn water shutoff valve fully open.
 Is the water pressure at least 30 psi? The water pressure to
the home determines the flow from the dispenser. See “Water
Supply Requirements.”
 Kink in the home water source line? Straighten the water
source line.
 New installation? Flush and fill the water system.
 Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
 Is a reverse osmosis water filtration system connected to
your cold water supply?

GOOD LUCK TO YOU!!! LET ME KNOW IF THIS SOLVED YOUR PROBLEM

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2 Answers

Kenmore Refrigerator stopped dispensing water


Either your water tank in the fridge froze up, the waterline that goes up the freezer door from the bottom hinge froze, or the switch that your glass hits is damaged. Do you hear any humming or noises when you put your glass up to get water?

Oct 27, 2007 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

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