This seems to be a common problem with this rig. So far, I've helped 13 people on this site with exactly the same problem ... all the lights are on, but no heat on the plate and no dripping water.
After a weekend on the workbench, I've mastered this machine. The KM7000 has 2 x MicroTemp G4 thermal cutoff (TCO) fuses which interrupt the Live line, for overheat protection. Mine didn't overheat per se, but the TCO blew anyway. Not reset-able ... need to be replaced with a soldering iron. I'll be happy to advise you to fix this, or fix it for you. Write me at [email protected]
Check to see if the heating plate warms up, if it doesn't your water heater/warming plate has failed.
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