Sony VAIO VGC-RA840G PC Desktop Logo
Posted on Aug 22, 2009
Answered by a Fixya Expert

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Sony Vaio VGN-AW21M OPTICAL DRIVE PROBLEM

Hi,
I need help with my Sony Vaio VGn-AW21M, running Windows Vista Home Premium. The CD/DVD drive stopped responding to the eject button. It gives the following message instead:

'Cannot open the tray of the optical drive.
Please try again to eject the tray after close the all using Softwares
or after shutdown the system and then start the Windows.
If none of the above options work, insert a thin, straight objuect (such as a paper clip) in the manual eject hole in the side of the drive.'

The message appears exactly as I typed it.

The drive is no longer displayed in the 'Computer' view. The CD/DVD drive opens if you press the little button on it but does not play the DVD .

Thanks.
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1 Answer

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  • Expert 70 Answers
  • Posted on Aug 22, 2009
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Joined: May 18, 2009
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Replace drive 35-50 bucks i reccomend a lite on

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Learn more about the Sony VAIO VGN-CR220E/P Model BrandSONY SeriesVAIO CR Series ModelVGN-CR220E/P General ColorCosmopolitan Operating SystemWindows Vista Home Premium CPU TypeIntel Core 2 Duo T7250 2.0G Screen14.1" WXGA Memory Size2GB DDR2 Hard Disk200GB Optical DriveDVD Super Multi Graphics CardIntel GMA X3100 Video MemoryShared memory CommunicationModem, LAN and WLAN Card slot1 x ExpressCard /34 Slot Dimensions13.2" x 9.8" x 1.25-1.67" Weight5.5 lbs. TechIntel Centrino Duo Mobile Technology CPU CPU TypeIntel Core 2 Duo CPU SpeedT7250(2.00GHz) CPU FSB800MHz CPU L2 Cache2MB Chipset ChipsetIntel GM965 Display Screen Size14.1" Wide Screen SupportYes Display TypeWide XGA Resolution1280 x 800 LCD FeaturesXBRITE-ECO technology Operating Systems Operating SystemWindows Vista Home Premium Graphics GPU/VPUIntel GMA X3100 Video MemoryShared system memory Graphic TypeIntegrated Card Hard Drive HDD200GB HDD RPM4200rpm HDD InterfaceSATA Memory Memory2GB Memory SpeedDDR2 667 Memory Spec1GB x 2 Max Memory Supported4GB Optical Drive Optical Drive TypeDVD Super Multi Optical Drive InterfaceIntegrated Optical Drive SpecDVD+R DL Write: 4x max
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DVD-RAM Read: 5x max Communications ModemIntegrated V92/V.90 Modem (RJ-11) LAN10/100Mbps WLANIntel PRO/Wireless 4965AGN Network Connection (802.11a/b/g/n)
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