Hi,
I need help with my Sony Vaio VGn-AW21M, running Windows Vista Home Premium. The CD/DVD drive stopped responding to the eject button. It gives the following message instead:
'Cannot open the tray of the optical drive.
Please try again to eject the tray after close the all using Softwares
or after shutdown the system and then start the Windows.
If none of the above options work, insert a thin, straight objuect (such as a paper clip) in the manual eject hole in the side of the drive.'
The message appears exactly as I typed it.
The drive is no longer displayed in the 'Computer' view. The CD/DVD drive opens if you press the little button on it but does not play the DVD .
Thanks.
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