HP OfficeJect 7310 Uses 2 Pieces of Paper when Printing Fax

to clear document jam:
1 Open the front panel.
2 Carefully remove the jammed document.
3 Close the front panel firmly until it clicks
into place.

If the fax paper jams while you are receiving or printing, Remove jammed paper and press
Cancel appears in the message.

if the paper is jammed in the printing area
1 Remove the jammed paper by pulling it out
smoothly in the direction of the arrow as
shown.
If the paper tears when it is being removed
check to ensure that no small pieces have
been left inside the machine.
2 Press Cancel.
3 If this was a fax, reprint the fax. For more
information, see reprinting faxes on
page 29.

if the paper is jammed in the paper feed
area
1 Remove the jammed paper as shown.
If the paper tears when it is being
removed check to ensure that no small
pieces have been left inside the machine.
2 Reload new paper with the print side
facing toward you.
3 Press Cancel when finished.

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This is a clogged print head. This happens if the printer has been off for a long time or if the cartridge was removed and the unit left empty for any time.
Take out the cartridge and press the print part on a piece of paper. Any black lines? If not, you will need a new cartridge. Wiping the print head gently with a Q-tip moistened with PURE alcohol (99%) may restore printing.

This document explains the different results obtained when using or not using the Automatic Reduction (or Auto Reduction) Feature. The following issues usually result when the Automatic Reduction feature is not set correctly:

• Faxes printing too small
• Faxes printing on more than one page
• A blank page ejecting between each printed fax page

This feature can be turned ON (the default) or OFF from the Advanced Fax Features menu. The two main purposes of the Auto Reduction feature

• Fits a received fax page onto the paper size loaded in the paper tray and selected in the paper size setting of the Basic Fax Setup. For example; if letter size paper is loaded in the paper tray and selected in the fax settings and a legal size document is received, each page will be reduced and printed on one letter sized paper.
• Allows the addition of the fax header margin at the top of every printed fax without extending the fax onto another page. The fax header is printed at the top of every fax received with identifying information about the fax sender. Since this increases the overall page length, the page must be reduced to fit onto one page. Auto reduction slightly shrinks the fax as it is received so the entire page will print on one piece of paper even though a top margin is allowed for the fax header.

you mean you're getting 1 or 2 extra sheets when machine is printing faxes? Feed roller and separation pad that pull paper from the tray are worn.....cleaning will help in the short term.

Sorry these printers has capability to send faxes from the computer only but not receive.

But your idea is right on wasting paper on printing incoming faxes, These days HP has launched a new model which can receive fax to your computer without wasting paper See the link bellow:

http://www.shopping.hp.com/webapp/shopping/store_access.do?template_type=product_detail&product_code=CB029A%23ABA&jumpid=oc_R1002_USENC-001_HP%20Officejet%20J6480%20All-in-One%20Printer&lang=en&cc=us

Take a look

well, one of two things have happened, 1. you haven't removed all of the jammed paper, maybe you left a small piece of a piece of paper or you may bent or broken your paper jam sensor. go through the paper path very carefully and check both things.

mikey

showing paper jam and have checked and don't see any paper

either your feed rollers are bad or there is a piece of paper stuck

dear sir pleaz select the correct paper size in the user data programing of your machine