The shortcut is:
c:\program files\hp\digital imaging\bin\hpiscnapp
Testimonial: "Thanks, that totally worked. I still wish i could scan from the printer, though."
It sounds like you followed HP's instructions to install and configure the printer for wireless connectivity.
Go to the HP website and download...
HP Officejet Software and Driver Removal Utility
HP Officejet Full Feature Software and Driver (English Only)
HP Officejet Full Feature Software and Driver (English Only)
HP Officejet Full Feature Software and Driver (English Only)
HP Officejet Full Feature Software and Driver (English Only)
Make a note of your wireless configuration settings in the printer. The settings should stay intact through the following procedure but it doesn't hurt to have the info.
Post a reply if you're still running into problems.
The links above aren't working correctly. Here's a link directly to the HP support site where you can get the files you need.
http://h10025.www1.hp.com/ewfrf/wc/softw...
Download the uninstall utility and the full software install package.
Are you in fact connecting to the printer wirelessly?
Was the install program able to detect your printer when you chose the network install option?
Forget the previous 2 questions. You may have success in getting the scanning features to work the way you want if you use the wired ethernet port.
There is an issue with the wireless scanning features of this specific All in One printer according to information I was able to find on HP's consumer forum.
Some individuals have called HP and got a tech on the phone who created a shortcut named HP Support on their desktop which they have to use any time they want to scan something. No specific details were provided about the target file of this shortcut.
Others called HP support and weren't so fortunate. Those individuals were told the the wireless scanning capabilities are limited to the features available when using the internal webpage ( Webscan ).
You best option would be to call HP support (800-474-6836) and be persistent until you can speak with a tech that will create the shortcut for you.
Ref: http://h30434.www3.hp.com/psg/board/mess...
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I did everything you said to do and I'm still having the same problem. I cannot scan from the printer (i get the No Scan Options msg). I cannot scan from the HP Solutions Center application either. If I choose Set Scan To it just hangs, and if I choose Scan a Document it just hangs there too. The only way I can scan is thru WebScan or Scanner & Camera Wizard. I am running Windows XP.
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