My RCA M4208RD-B MP3 player has been working just fine for several months now. Yesterday when I turned it on the screen froze with the OPAL logo and the word "Initializing" at the bottom. I tried turning it off, then on again, and the same thing happens. I tried pluggin it in to recharge and norhing happens (the screen stays off). I turned it back on and the same thing happens (OPAL logo with the word "Initializing". I left it on in that condition thinking maybe it's just taking a very long time to initialize. But, it stayed that way unitl the battery ran out. Can you tell me what's wrong with it? Will I be able to have the battery replaced if it needs a battery? Please help me!
FASTEST & EASIEST FIX:
1) connect player to computer
2) backup any media you don't want to lose
3) delete ALL files on player
4) disconnect player from computer
5) turn on player - os will recreate all core files
This is the only hard reset option there is, but it works faster than trying to update the firmware.
Try to charge it for at least 8 hours, and also try this website:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2200
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