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You may need to uninstall and reinstall your yahoo messenger.
If you are still signed into your messenger and try to uninstall; it may not work. Go to start menu at bottom left Go to control panel
Click on add/remove programs
Select the Yahoo Messenger
Uninstall it.
When you send or receive an instant message and no message appears, you probably have scripting disabled in your Internet Explorer.
To enable scripting:
1. Click the "Tools" menu on your Internet Explorer toolbar and select "Internet Options." 2. Click the "Security" tab. 3. Click the Internet (globe) icon and click the "Custom Level" button. 4. Scroll down to "Scripting." 5. Enable the following: * Active scripting * Allow paste operations via script * Scripting of Java applets are all enabled 6. Click the "OK" button at the bottom of the window.
Note: Restart Yahoo! Messenger and you should start seeing text in your IM windows again. Where's the Contact Customer Care button? With so many improvements to Messenger since the version you're using (lots more features and reliability), we figured you're ready to move up. So get your upgrade and with the new version, rest assured if you have questions, you’ll find that friendly button on its help pages.
Check your Internet connection is proper, then If you are logged into yahoo messenger just make sure the user whom you are trying to message has not blocked you. Also if you have a firewall installed, Please check the option of "Allow 3rd party cookies" option under yahoo messenger application.
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