GE JEM25 Microwave Oven Logo
Posted on Aug 18, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Whirlpool GH7155XKQ, everything works except it is not heating.

The microwave is seem to be working fine but it is not heating up the food or anything.

  • William Miller
    William Miller May 11, 2010

    ---------------------------------------------------------------------------------------------------------------------------------------


    Until Until FixYa fixes their site, I have to add dashed lines
    so my Clarification Requests don't show up as one giant blob of text instead of
    distinct, separate paragraphs.


    ---------------------------------------------------------------------------------------------------------------------------------------


    When you hit "Start" to
    microwave, do the inside light, cooling fan, and turntable all
    come on?

    ---------------------------------------------------------------------------------------------------------------------------------------

    Any unusual noises? Is
    it louder or quieter than usual?

    ---------------------------------------------------------------------------------------------------------------------------------------

    We have a sound clip of
    what a microwave should sound like when the cooling fan and high
    voltage section are operating here.

    ---------------------------------------------------------------------------------------------------------------------------------------
    William E. Miller



    [email protected]


    http://www.microwavedisplay.com

×

1 Answer

William Miller

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • GE Master 9,179 Answers
  • Posted on Aug 24, 2009
William Miller
GE Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Sep 15, 2006
Answers
9179
Questions
3
Helped
4481279
Points
21747

With the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron.

The diode is a fairly cheap fix, and the mag will cost more.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find your mini-manual, or if you want to look at it before removing the controller, you can download it here (just enter your model number).

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)


http://www.gallawa.com/microtech/mag_test.html

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

I have a Whirlpool wmh1162xvs2 Microwave Hood combo. Everything seems to be working fine except it is not heating the food. Please help!

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101 =-
=-
=-
-
2helpful
1answer

GE microwave model JVM1750DM does everything except heat food. Worked this morning fine.

Chances are the magnetron has failed, "heats food" the other possibility is the high voltage capacitor and diode. Repairs will approach the cost of a new microwave oven.
2helpful
1answer
0helpful
1answer

Whirlpool MH3184XP Microwave Turns On, Heats, but sounds like fans not working. 4 years old, fans worked fine until they seem not as loud anymore. The magnetron is working fine as it heats (did the 1 cup...

Suggest you pull the plug out, remove outer cover and place a cup of water into the micro. Set power to minimum then switch on and take note if the fan works or not. If not, switch off immediately and have it replaced(magnatron will burn out if left to run without fan.)
0helpful
1answer

Everything appears to work fine but it is not heating anymore.

If the microwave oven appears to be working but it is not heating the food, it is very possible that the magnetron, or its power supply has failed.

Jerry G.
0helpful
1answer

Whirlpool Microwave no longer heating

Sounds like the magnetron has failed. It is the magnetron that generates the microwaves that heat the food. If it or the circuit that powers it fails then it stops heating. There are some high voltage circuits that feed the magnetron and you can potentially get hurt if you don't know what you are doing. Would recommend you have it serviced by a professional if you want it fixed, otherwise look for a new one since the cost of repair can come close to the price of a new microwave oven.
0helpful
1answer

Everything works except the cooking part/no heating/turntable not turning, help!

you may have gotten a power surge and that can cause some funny things to happen, 1st is there power to the oven, 2nd if so there may be an internal fuse protector built in to the oven, check with the manual for anything of that sort listed. if not you may have to take it in and have it repaired by a pro. there is a lot of voltage in these ovens and unless you know what you are doing a person could get hurt
0helpful
1answer

MICROWAVE NOT HEATING

I have the same problem. Everything seems to work except it doesn't heat up food.
I remember last time when it was working. I pressed the start botton before I closed the door. So it didn't start automatically, and I pushed start and it worked(it still heat up the food), but it doesn't work now. Help Please!!!
I have a Whirlpool Gold GH5184XPQ.

Thanks in advance
Not finding what you are looking for?

200 views

Ask a Question

Usually answered in minutes!

Top GE Microwave Ovens Experts

vince

Level 3 Expert

2530 Answers

Cindy Wells

Level 3 Expert

6688 Answers

NOEL
NOEL

Level 3 Expert

8606 Answers

Are you a GE Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...