It is possible the refrigerator has gone into defrost and stuck there. I'm not sure what features to tell you to look for but you probably have a defrost timer or something called Adaptive Defrost Control board. They are the part that most likely causes the problem. If you could send me the model number found on the door frame on most refrigerators I would help you locate the parts.. Anyway when they stop cooling like that it reminds me of a defrost timer caught in the defrost cycle and the only way to locate it and turn it clockwise may get you going until the defrost timer can be replaced. I have seen thermostats do the same thing. Thanks Sea Breeze
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