I have the same problem, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio port on the speaker. The speaker came with a spare lead as you can plug any music player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers, hooray! If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon!
If you peel back the rubber cushioning on the base of the dock you will see several screws to access the main housing of the unit.
Take it from there.
@normorm It's can't because " ZDTIMEWT0100G" for JBL on beat Extrem ... JBL radial dock haven't. ( on replacement part )
A bit like everything that goes wrong with the Radial... it as not been made to be repaired unfortunately.
Mine broke down also, after an accident with water... i'm considering putting some money apart to buy a BW Mini Zeppelin Instead. A bit more expensive but far more serviceable in the occasion of something going wrong in the future... great sound too... no so chubby fat bass like the big Zeppellin
SOURCE: can you repair a broken ipod connector on the JBL On Time?
Yes it can
Fullers Electronics on 01728 746400
The board part number is: ZDTIMEWT0100G
SOURCE: JBL Radial Remote stopped working.New battery replaced no avail.
Turn on the JBL with the ipod in place, turn off at the mains plug, turn back on, turn on your JBL and the remote should work.
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