Screen is stuck---with the words "shutting down" and the revolving circle on it. It has been in this mode for over an hour and I can't shut off the machine or make it stop this action.
Hi,
Please press the power button for more than 1 seconds and it will get off.
Make sure that before shutting down the machine you have closed all the active programes.
You can force a shutdown of your computer by holding the power button in for 5 seconds. If this problem occurs every time you turn off your computer, you may want to consider taking it to someone to have checked out.
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