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Kenmoore upright freezer cold but not freezing

Kenmoore upright freezer model 253.9264211 '97 over last month freezer temp dropping. Now have turned all the way up and cold but not freezing. any suggestions to fix?

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Hi!

Thanks for using FixYa. First of all please check that there is air flow in the upper vent baffle in the fridge section which is located behind the crispers. If there is no air flow at the vent baffle in the upper fridge section then this is the cause of the issue you’re facing with. The evaporator fan pushes the air through ducting into the refrigerator from the freezer and if there is any material obstructing it then clear it.

If still the problem persists then you need to check the following things:

The defrost circuit contains defrost timer, defrost heater(s) and defrost thermostat. Defrost timer failure will not put power to the circuit. Defrost heater failure will fail to defrost when the timer applies power. Defrost thermostat must be closed for defrost to take place. First locate the timer, rotate the clutch head screw clockwise slowly until one distinct click is heard. Now the timer will be set in defrost mode and defrost should complete within 30 minutes or less after which the refrigeration should start cooling again. If defrost takes place and it does not go back to cooling automatically turn the screw once again until you hear the second click, unit will start. Replace the timer. If defrost does not take place in the time frame above and the unit restarts in cooling test the defrost heaters. From the heater(s) follow the wires from each end to where they plug into the circuit. Unplug them and test through the heaters with an ohm meter. You should get a reading if they are good, if no reading then you need to replace the heater(s). If you get a reading on the heater(s) then you need to replace the defrost thermostat.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Posted on Aug 14, 2009

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Posted on Jan 02, 2017

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