No power My modem will not come on. All of the wires are plugged in, but no lights will come on. It is plugged into the power source and it is on, but the modem isn't working. We had an electrical outage last night. Is it possible that it ruined my modem? It WAS plugged into a surge protector.

Solution:

Step 1:
Make sure the that router is connected to your modem with an ethernet cable via the router’s internet (WAN) port.

Step 2:
Unplug the modem from its power source and make sure that it's totally turned OFF. Then re-plug the modem to the power source.

Step 3:
Unplug your router’s power supply, wait for 10 seconds and then plug it back in. This will cause the router to reestablish communication with the modem.

If you still cannot browse the web, contact your Internet Service Provider (ISP).

Solution:

Step 1:
Make sure the that router is connected to your modem with an ethernet cable via the router’s internet (WAN) port.

Step 2:
Unplug the modem from its power source and make sure that it's totally turned OFF. Then re-plug the modem to the power source.

Step 3:
Unplug your router’s power supply, wait for 10 seconds and then plug it back in. This will cause the router to reestablish communication with the modem.

If you still cannot browse the web, contact your Internet Service Provider (ISP).

Solution:

Step 1:
Make sure the that router is connected to your modem with an ethernet cable via the router’s internet (WAN) port.

Step 2:
Unplug the modem from its power source and make sure that it's totally turned OFF. Then re-plug the modem to the power source.

Step 3:
Unplug your router’s power supply, wait for 10 seconds and then plug it back in. This will cause the router to reestablish communication with the modem.

If you still cannot browse the web, contact your Internet Service Provider (ISP).

Site reference link:
https://www.belkin.com/us/support-article?articleNum=56519

follow these steps : 1. Power off your computer. Connect the modem to the signal source. If the source is a cable signal, connect the modem with a cable wire. If it's a DSL signal, connect it with a telephone wire.
2. Connect the proper ends of the USB wire to the USB ports on the modem and the computer.
3. Connect the ethernet cable to the modem and the computer.
4. Insert the power source into the modem and then plug it into the wall socket or the series circuit.
5. Wait until all the lights on the modem are lit and then turn on the computer. When the Hardware Wizard detects the new device, you may have to insert the disk that came with it to install the software for the device. This will complete the connection of the modem to the computer.

unplug the modem from its power source for at least 30 secongs, plug it back in and wait a few mintues. also, depending on which light you are talking about, one of the lights will always be flashing as it is indicating data flow in and out of the device.

1. simply unplug the router and the modem from their power source
2. plug the power cable into the modem
3. wait for the lights to stop coming on, until you see solid power and internet connectivity LED and an intermittently blinking activity light.
4. now plug the power to the router and allow it to boot all the way up as well.
5. no your internet should be workin. (the ethernet cable should go from the LAN port on the modem to the Internet port on the rear of the router, and any desktops should be connected beginning with the LAN 1 port and advancing as required)

Contact your internet provider to send you a new one.

^_^

GO TO DEVICE MANAGER AND LOOK FOR YOUR MODEM OR ROUTER SEE IF IT IS WORKING PROPERY.YOU CAN RESET IT BY UNPLUGING THE POWER SOURCE TO YOUR MODEM AND ROUTER FOR TEN SECONDS THEN PLUG BACK IN.

Would request you to try some of undermentioned steps, this would help you identify what is the main issue:

1. Try different power source or outlet. Make sure that the power socket is working properly.
2. Unplug all cables from back of modem & plug only power cable. If power light does not come on, then you might need to get modem or power adapter changed.
3. If power light comes on, then plug sat in & out cable, if light goes off then issue could be with these cables & you might need to call your ISP provider to send installer & look after the dish.
4. If power light is still on, then plug lan cable & if light goes off then you need to change LAN Cable.

power adaptor change

are you sure your hooking the comcast modem in the right place?

--If the Power light is flashing red thanits definately problem with the Actiontec Router --As you have checked with different power source, the possibility of bad power source is no more --May be due to some voltage fluctuation the modem is gone bad.