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Anonymous Posted on Aug 12, 2009

Need to know what bod rate is on my fax

Am having trouble faxing, keep getting error messages with all different prefixes. Our phone service is Covad. When I report problem they always need to know what bod rate our fax is set to? Can you help?

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  • Posted on Aug 12, 2009
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Older fax machines used a 9600bps baud rate, meaning a transfer rate of 9600 bits per second. a Bit being an 7th/8th of a byte. The newer machines can transfer at 14400bps, which older machines can not read, as its too fast. thats why they asking the BAUD rate.

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  • Posted on Aug 12, 2009
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Newer FAX machines always send at a maximum of 28800 baud.
Older FAX machines send at 14400 or 9600.

Similarly, two FAX-machines will "negotiate" a "compatible" baud-rate that works for both the "sender" and the "receiver", once the telephone-call has been "answered".

But, COVAD's support is not being helpful.

If you are getting an error-message, it's a problem with the "dialing" part of the FAX, not the FAX-to-FAX communication after the "remote" FAX has "answered" the telephone-call. So, if you are in an area that requires 10-digit dialing, be sure to program the 10-digit numbers into your FAX-machine. Also, if you have to dial '9' to get an "outside" line from your business telephone system, be sure that to program both a '9' and a 'comma' (to tell the FAX to "wait" slightly after dialing the '9', in order to get a dial-tone on the "outside" line).

Testimonial: "Thanks for your quick response. Each time we call Covad, they try to tell me it is something on our side. Always ask for the Baud rate, now I have it."

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This is a strange problem you have here my friend. I found the manual if you need it. it is located here: http://www.brother-usa.com/Data/Documentation/Fax/User/UM_FAX575.pdf If you cannot sort it out with the manual, I suggest that you contact Brother USA and see if they can assist you. their telephone number should be on page 1 I think Good Luck
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HP office jet 6210 All - in- one /error message 232

Please consult this page for links to fax error codes for your printer.
In particular, Error 232 yields this info:
Error Code: 232, 233, 234, 235 ECM, 236 ECM, 237
Definitions
A communication failure occurred between the two machines.
The user at the remote machine might have pressed the Stop key.
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.

Solutions
If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded. Click here for instructions on enabling and disabling ECM (c00060802) (in English).
Set the host machine to receive at a slower transmission speed.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems.
You can also access the home support page for your printer here., in case you should have further troubles.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!


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