I have a Frigidaire side-by-side refrigerator that's 4 years old. The ice maker stopped working. The water dispenser side works just fine. Checked the ice maker unit; there's ice made but it will not dump it into the bin. Tried all the troubleshooting info from the manual but still cannot get it to release the ice cubes.
Hi,
The first step you need to do is to turn the water off to the refrigerator so it quits making until you get it fixed.
If your fridge has the control boards in each side of the freezer cabinet that controls the icemaker, then you have a failed board. If you have a standard icemaker with the metal shutoff arm then you have a failed motor module in the icemaker. You can remove the icemaker and unplug the wiring connector from it so you can leave the water on to the dispenser.
Thank you for contacting Fixya.com
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