OK, from the desciption i can assume several things here are some option.
If by receipt you are talking about the confirmation the unit prints the the problem is likely dirty glass.
You would also get the lines when you make a copy using the ADF.
Open the lid there are two areas of glass the thin strip is likely dirty and needs to be cleaned.
If by receipt you mean pages you receive from someone else, and not printed or copied on your machine, then their machine has the condition described above.
If everything has the lines then you have a toner or fuser problem:
This is the test to determine toner or fuser issue.
Print a test page
When you hear the paper feed into the machine open the top to stop the machine
Remove the toner cart.
You should be able to see the page with
printing on it. (This is before the page hits the fuser)
If you can see the smudge or marks on the page the problem is most likely the cartridge but NOT the fuser.
If the page is clean the problem is most likely the fuser.
Hope this helps
How do you open the printer case?
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