Lexmark X3470 All-In-One InkJet Printer Logo
Posted on Nov 29, 2007
Answered by a Fixya Expert

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Lexmark x3470 it keep saying cover open

  • 17 more comments 
  • 12345ted Dec 26, 2007

    after changing to new ink cartrige printer keeps saying cover is open and indeed it is closed. help!!!!

  • hiho Dec 31, 2007

    can do nothing with lexmark 3740. it has worked in the past. recently jammed paper was pulled out and now have a "cover is open" message. it is not open.can't turn it off or do anything with it. what to do?

  • jenhof Feb 08, 2008

    Printer states cover is open when its really not.

  • Anonymous Feb 28, 2008

    it says cover open even its not, tried to fix it but no

  • Anonymous Feb 28, 2008

    it says cover open even its not

  • madii May 14, 2008

    mines the same it wont print it just says cover open and its not open yeahh i got that printer in the picture down there.

  • Anonymous May 25, 2008

    Changed the print cartridge and now will not print, states door is open, it's NOT!



    Help.

  • rg2773813 Jul 01, 2008

    put new cartridge and it says cover is opoen even when its not...

  • Anonymous Jul 01, 2008

    I HAVE TRIED EVERYTHING STILL SAYING COVER OPEN...URRRRRRRRRRR HELP

  • balalaks1965 Jul 05, 2008

    I have the same problem always tell 'Cover Open' even if it is closed.

  • amorbruto Jul 15, 2008

    Keeps saying Cover open

  • t0by Jul 29, 2008

    cover stays open cover says cover open

  • Anonymous Oct 14, 2008

    I had the same problem with my printer displaying "cover open". I used Soulvisitor's guide. The pictures that were posted were a great help. I am not a technical person, but my term paper outline is due and I need my printer. I followed the directions Soulvisitor provided with the pics and it was that little plastic arm! I guess when I changed the cartridge it got knocked off. Be careful to unplug that white tape looking thing. I thought I ripped it out, but realized it was fine and it plugs right back in.



    Thanks!


  • george1arm Oct 14, 2008

    Changed ink cart and nothing works just saying Cover Open

  • Anonymous Dec 05, 2008

    Just wanted to say thankyou, thankyou, thankyou. was about to throw a perfectly good printer out before I found this. Pictures form soulvisitor were invaluable!!!



    Had to dismantle the printer twice though as switch fell off again!!!

  • Anonymous Jan 28, 2009

    cover switch fell off

  • Anonymous Apr 11, 2009

    I had the same problem. Thank you for this post and the solution. I managed to take everything apart without damaging the printer at all and fixed that stupid lever. Thank you to the person who figured this out.

  • Anonymous Apr 19, 2009

    printer says cover open but it is closed

  • maryroy1739 Oct 09, 2009

    in stall my lexmark 3470 no cd

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7 Answers

Soulvisitor

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  • Lexmark Master 1,113 Answers
  • Posted on Dec 28, 2007
Soulvisitor
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With the help of google here is your answer

Your arm of cover sensor has fallen off'

It is the switch fallen to bits

This switch
lexmark x3470 - dc8e21d.jpg
THis bit falls off

How yours looks
52ec442.jpg
How it should be, or can be if you put it together again.
It might be possible to snap the part back on without partial disassembly, or simply shove something in there to hold the sensor in the 'closed' possition (If you lose a finger or two using this method, don't blame me)







The lid sensor is a tiny microswitch that is on the main circuit board...there is a white nylon lever arm snapped onto the switch.

if the lever arm falls off (like mine did) the 'cover open' error will last forever.

This may (or may not) be possible do fix without some disassembly. This lever arm should stick up through a rectangular hole that's approximately 1/2" to the right of the print head (assuming print head is parked in the middle) and behind it.

Most likely if your lever arm has fallen off, shaking the printer gently upside down with the cover open will allow it to fall out.

Now if you are a dentist or a surgeon, snapping the lever bit back on is no problem without taking anything apart.

I am neither. For the brave (of foolish) ones who like to do surgery, here goes. Here's how I took mine apart....if yours breaks into a million bits, don't blame me.

0) unplug the power and take the scanner cover off.

1) release the 'kickstand' from the scanner by prying and squeezing it with pliers until the two prongs pop out (or crack and break)

2) detach the scanner hinges by prying/squeezing with pliers until they pop off (or crack and break). (CAUTION: read step 3 below first...don't just yank the scanner off without reading step 3)

3) Carefully unplug ribbon cable and other connector to scanner and set scanner aside.

4) remove screws at front of beige plastic part....pry at the back carefully and this will pop off....sending the screws flying if you left them loose in their little wells. Don't worry, there are only two of them that really do anything anyway.

5) Look towards the rear of the printer and you will see the circuit board and the 'hole' where you can see the sensor, and possibly your white nylon lever arm lying pathetically down in the bowels of the printer.

6) Retrieve and Carefully snap the nylon lever arm back on, and think nasty thoughts about the brainiac who designed that part.

reverse the above steps. Put at least most of the screws back in, or the front panel may fall off at a later date.

Take care to GENTLY plug the ribbon cable and the other scanner connector back in, making sure it's seated all the way. Try not to bend or kink the end of it, or it will be toast.

Good luck, and happy lexmarking.....

  • 2 more comments 
  • le Sarge Jul 28, 2011

    Excellent solution, our lever arm came off completely and wasn't in the bowels of the printer. Superglued a piece of old business card on top cut to size which holds it down very well. Nice work!

  • Soulvisitor
    Soulvisitor Jul 29, 2011

    Good to hear le Sarge

    Soulvisitor

  • Anonymous Sep 27, 2012

    Thank you it worked

  • Soulvisitor
    Soulvisitor Sep 30, 2012

    wow.. nearly 5 years later and it still works, glad you got it going.. :)

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  • Posted on May 09, 2009
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I just wanted to say thank you to Soulvisitor for explaining how to fix that "open cover" error on my Lexmark X3470 printer. I did exactly what he said and it worked! I just wanted to tell him that I stuffed a plastic pen cap in the hole instead of trying to snap on that little tiny piece of plastic. The pen cap was the perfect size to wedge in that tiny hole. Thank you again!

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  • Posted on Jan 25, 2008
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Hello please tell me where the nylon lever arm goes..on my lexmark 3400..says cover open i have the nylon lever arm send me a picture

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  • Posted on Jan 30, 2009
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I changed the cartridge on my Lexmark X3470 printer and it says the cover is open and it is not.

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  • Posted on Aug 29, 2012
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Thank you very much. I microswitch was generally taken out of
board.

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  • Posted on Jul 25, 2010
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Pen cap works!! thanks

  • Anonymous Jul 25, 2010

    pencap works!! thanks!

  • Narit Thapanadilok
    Narit Thapanadilok Mar 15, 2017

    I have paper mis align and not advancing

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A

Anonymous

Which way does the nylon lever arm snap on? How much do I have to bench press to 'push' it on :)

5 Related Answers

A

Anonymous

  • Posted on Dec 04, 2007

SOURCE: COVER OPEN

Thanks for the posts and pic that helped me solve this problem :)

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Anonymous

  • 8637 Answers
  • Posted on Jan 28, 2009

SOURCE: Need to fix urgently lexmark

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud


Anonymous

  • 1 Answer
  • Posted on May 06, 2009

SOURCE: lexmark x3470 has cover open in display will not do anything now

you need to open cover and undo and remove the grey cover inside the printer as there is a switch at back of machine which has *** off

Anonymous

  • 74 Answers
  • Posted on Nov 16, 2009

SOURCE: My lexmark x3470 says cover open and its not and

Check if cover lid presses the cover botton

Anonymous

  • 114 Answers
  • Posted on Nov 18, 2009

SOURCE: Lexmark x3470 printer says

Try these as I found them from Lexmark's website

Solution What you will see
The printer displays a 'Cover open, please close cover' error message, even though the cover is closed.
Possible cause of the error
This can happen if the lever on the cover open sensor is knocked off the switch assembly.
What to do
Take the following steps to try to determine if there is a hardware fault:
Steps Actions 1 Remove and replace the cartridges from the printer. 2 Disconnect the power cable and the USB cable. 3 Check that the power cable is plugged directly into a wall socket. 4 Reconnect the power cable. 5 Close the printer cover. 6 If the error persists, please contact Lexmark Technical Support for further instructions.

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Related Questions:

0helpful
1answer

I bought a x3470 printer second hand. It wont respond when i press buttons on printer. It says door open in display window.

Hi,
Here is a great article on how to try to resolve the cover open error on the Lexmark X3470. http://bit.ly/aoOtEP
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Lexmark x3470 printer says "cover open" and it will not do anything. Curtis

Try these as I found them from Lexmark's website

Solution What you will see
The printer displays a 'Cover open, please close cover' error message, even though the cover is closed.
Possible cause of the error
This can happen if the lever on the cover open sensor is knocked off the switch assembly.
What to do
Take the following steps to try to determine if there is a hardware fault:
Steps Actions 1 Remove and replace the cartridges from the printer. 2 Disconnect the power cable and the USB cable. 3 Check that the power cable is plugged directly into a wall socket. 4 Reconnect the power cable. 5 Close the printer cover. 6 If the error persists, please contact Lexmark Technical Support for further instructions.
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Cover open is on display

put your finger on the second hole on the top from the right and press the switch (it's small, gotta try a little...), when the display changes, press copy and close the door... it just worked for me!!
good luck
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Lexmark x3470 has cover open in display will not do anything now

you need to open cover and undo and remove the grey cover inside the printer as there is a switch at back of machine which has *** off
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LEXMARK 3470 COVER OPEN

there is a switch actuator on these cover try to see if you can find any piece of tab that actuate these switches, unless the cover is really closed ensure that it is fully flat

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http://www.fixya.com/support/t235147-lexmark_x_3470 It helped me I got mine working just follow the instructions and especially the pictures when you scroll down.
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