Xerox Phaser 8500N Printer Logo
Posted on Aug 11, 2009
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Getting this error code on 8550 Phaser: 37,006,42:26076 Have been having problems with the fan

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  • Expert 125 Answers
  • Posted on Aug 12, 2009
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Hi outonalimbwi:
Here is your problem.
37,006.42: PEST - Drum disconnect. The drum heater is not drawing the expected power from the supply.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Run the appropriate diagnostic test:
37,002.47 = Left Jetstack Heater
37,003.48
= Right Jetstack Heater
37,004.40
, 37,005.41 = Reservoir Heaters
37,006.42
= Drum Heater
37,008.44
= Preheat Heater
37,009.45
= (8500/8550) All ink melters
= (8400) Ink Melt 1
37,010.46
= (8500/8550) Ink Melt 1
= (8400) Ink Melt 2
37,011.47
= (8500/8550)Ink Melt 2
= (8400) Ink Melt 3
37,012.48
= (8500/8550)Ink Melt 3
= (8400) Ink Melt 4
37,013.48
= (8500/8550)Ink Melt 4
2.
Did the test pass?
Go to Step 3. Go to Step 2.
2 1. Check the wiring running from the component to the printhead.
2. Is the wiring damaged or not working properly?
Replace the wiring harness.
Replace in the following order:
■ Drum assembly
■ Preheater
■ Printhead
■ Ink loader

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