Hi outonalimbwi:
Here is your problem.
37,006.42: PEST - Drum disconnect. The drum heater is not drawing the expected power from the supply.
Troubleshooting Procedure
Step Questions and Actions Yes No
1 1. Run the appropriate diagnostic test:
37,002.47 = Left Jetstack Heater
37,003.48 = Right Jetstack Heater
37,004.40, 37,005.41 = Reservoir Heaters
37,006.42 = Drum Heater
37,008.44 = Preheat Heater
37,009.45 = (8500/8550) All ink melters
= (8400) Ink Melt 1
37,010.46 = (8500/8550) Ink Melt 1
= (8400) Ink Melt 2
37,011.47 = (8500/8550)Ink Melt 2
= (8400) Ink Melt 3
37,012.48 = (8500/8550)Ink Melt 3
= (8400) Ink Melt 4
37,013.48 = (8500/8550)Ink Melt 4
2. Did the test pass?
Go to Step 3. Go to Step 2.
2 1. Check the wiring running from the component to the printhead.
2. Is the wiring damaged or not working properly?
Replace the wiring harness.
Replace in the following order:
■ Drum assembly
■ Preheater
■ Printhead
■ Ink loader
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