If i have 2 computers can i dock my pen at either computer

A docking station is an extension or addition of ports for a laptop computer. Once the portable computer is docked, you can access the docking station's ports, such as PS/2 or USB 2.0 ports, through your computer. Some docking stations have monitors that you can connect your computer to, placing your video on an external screen so you can turn off your computer's monitor and conserve some of your computer's energy. All Dell docking stations will have the same general troubleshooting steps.

Plug your laptop's power adapter into the docking station and dock your laptop onto/into the docking station. If there is no power going to your laptop from the docking station but it works when the power adapter is plugged into the wall, the docking station is bad and needs to be replaced. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power goes on but your computer doesn't recognizes accessories such as a USB mouse--plugged into the docking station, try a different port on the station. If it works in a different port, the previous USB port is burned out. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized, you might have a corrupted docking profile. Undock the computer and dock it again once it has fully started up to reset the docking profile. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If you have an external monitor and it is not working, completely close the lid on the laptop so the image will move to the external monitor. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized and resetting the docking profile fails, update all drivers through Dell's support website and then re-dock the computer. Some of the software that runs the hardware may have become corrupted. Hope this helps

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Hi i am glad to be able to help you with this. I had the same problem and this is what i did.... 1) Open livescribe desktop 2) Dock your livescribe pen. 3) Click on the audio tab on the top left hand corner. 4) Left click on your last audio download 5) Release the mouse and hold down the shift key on your keyboard and at the same time pressing the arrow up key until all of your downloads are selected. 6) Right click on the page with your mouse and select from the shortcut menu " Remove audio from smartpen ". This will remove all your recordings from your smartpen but they will be saved on your computer(livescribe desktop). Please note that the process of clearing your pen's memory takes a while ( approx. 5-8mins for 1GB). Your livescribe desktop may indicate that it is not responding but don't remove you pen. When your pen's memory is cleared it will be indicated on your desktop. You will also notice during this processthat a pen and a computer are highlighted on your pen's display.

i hope that this helps.
Francis V

This issue might occur due to the USB port, USB cable being faulty or the settings on the device are corrupted.

To resolve the issue, you can try switching to another USB port on the computer. It can be either the back or front of the computer.

Then perform a soft reset on the device while the device is still connected to the computer. This will force the computer to recheck the device connected to the computer.

There must be a soft reset switch at the bottom of the device. You need to press it with a ball pen tip or any other pointed material for 20 secs.

If the issue still persists then make sure you have not disabled the USB adapter in the device manager. You will need to renable it from there.

If the issue still persists then it could be possible that the dock itself is faulty. You can try using a different USB cable like that of a digital camera and check if it works with the GO 930 device.

In addition, to isolate the issue, you can also check if the device works on any other computer

try resetting the unit, there is a very small reset button onthe bottom of the unit cose to where the dock plugs into the bottom. press it wiht a small pen or paper clip and hold it for about 10 seconds.

It is highly unlikely that you can connect a HP docking station to a DELL computer. You may have a chance with a DELL docking station to a DELL computer, but not across different manufacturers.

Remove Any Docking Stations or Port Replicators From the Computer Note: Docking stations and port replicators are optional equipment. If you are unsure if you have a docking solution attached to your computer, refer to Table 1 and Table 2 for examples. To remove the docking station or port replicator, perform the following steps: Shut down the computer. Remove the docking station: Universal Docking Stations: Disconnect the docking station's USB cable from the computer. D/Port or D/Dock: Remove any cable locks from the security slot on the right side of the docking station. Move the slide lock forward to the unlocked position. Press the Eject button and lift the computer from the docking station. C/Port II or C/Dock II: Remove any cable locks from the security slot on the left side of the docking station. Pull the locking lever forward until it stops to eject the computer, then slide the computer out of the docking station. Dell manufactures the following docking stations and port replicators (Table 1): D-series DocksC-series DocksSpecialty Docks D/PortLatitude? C/Port IIMedia Bases D/DockLatitude? C/Dock IIInspiron? Advanced Port Replicator Table 1: Dell Docking Stations (Click an image to enlarge it) Universal docking solutions are also available from third-party manufacturers including, but not limited to, the products below (Table 2): TargusKensingtonBelkin Table 2: Universal Docking Solutions (Click an image to enlarge it) Disconnect All Peripherals from the Computer Remove all external connections from the computer. This includes but is not limited to the following devices: docking station or advanced port replicator keyboard mouse speakers or microphone printers scanners USB or 1394 devices palm pilots zip drives secondary battery Plug the AC Power Adapter into the Laptop Computer Remove the battery from the computer. Connect the AC adapter directly to the computer Verify That the AC Power Adapter Has a Solid Green or Blue Light Verify the AC power adapter displays a solid green or blue light. Older Latitude? C Series laptop computer AC adapters may not have a light. The new E series power adapter indicator light is either a blue ring or a blue dot and is located at the tip, on the DC connector, not on the power brick itself (Figure 1). Figure 1: E Series Power Adapter Indicator Light Location Numbers reference image above: E Series Power Adapter Indicator - Blue Ring E Series Power Adapter Indicator - Blue Dot D series power adapters have a green lights located on the power brick (Figure2). Figure 2: D Series Powed Adapter Indicator Light Location Numbers reference image above: D Series Power Adapter Power Brick D Series Power Adapter Power Indicator Light Shut Down the System If the computer currently is turned ON, running on the battery, shut down the system: 1 Click Start. 2 Click Shutdown. 3 Choose Shutdown from the menu. 4 Click OK. 5 Allow the system to power off. Plug the AC Adapter into a Known-Good Wall Outlet Verify the wall outlet is known-good by testing it with another device, such as a lamp. Confirm there are no power strips, surge protectors, or uninterruptible power supplies (UPS devices) connected to the power cable. UPS devices provide temporary power for a computer when there is no electricity available from the wall socket, such as during a power outage. Plug the power cable into the known-good wall outlet. Power up the system. Replace the MiniPCI Door, Rubber Feet, and System Motherboard

Remove Any Docking Stations or Port Replicators From the Computer Note: Docking stations and port replicators are optional equipment. If you are unsure if you have a docking solution attached to your computer, refer to Table 1 and Table 2 for examples. To remove the docking station or port replicator, perform the following steps: Shut down the computer. Remove the docking station: Universal Docking Stations: Disconnect the docking station's USB cable from the computer. D/Port or D/Dock: Remove any cable locks from the security slot on the right side of the docking station. Move the slide lock forward to the unlocked position. Press the Eject button and lift the computer from the docking station. C/Port II or C/Dock II: Remove any cable locks from the security slot on the left side of the docking station. Pull the locking lever forward until it stops to eject the computer, then slide the computer out of the docking station. Dell manufactures the following docking stations and port replicators (Table 1): D-series DocksC-series DocksSpecialty Docks D/PortLatitude? C/Port IIMedia Bases D/DockLatitude? C/Dock IIInspiron? Advanced Port Replicator Table 1: Dell Docking Stations (Click an image to enlarge it) Universal docking solutions are also available from third-party manufacturers including, but not limited to, the products below (Table 2): TargusKensingtonBelkin Table 2: Universal Docking Solutions (Click an image to enlarge it) Reseat the Keyboard Connector to the Motherboard Caution: Before performing any of the procedures in this section, read and follow the safety instructions in Dell Knowledge Base Article: "Precautionary Measures for Personal Safety" Article ID: 339031. Reseat the keyboard connector to the motherboard. Be sure to handle only the connector and not the cable. For information about how to open the chassis and remove, reseat, and replace components, please refer to your Online User's Guide and browse to the Replacing and Removing Parts section. Remove All Power Sources and Reset the Computer Remove the battery and disconnect the AC power adapter from the computer. Note: For information about how to open the chassis and remove, reseat, and replace components, refer to the Online User's Guide. Click Systems, then the make and model of the computer. Download the Owner's Manual or User's Guide and refer to the Adding and Replacing Parts section. Press and hold the power button for 10 seconds. Reattach the AC power adapter to the computer. Power the computer on. Replace the Internal Keyboard

Check for possible issue with virus and spyware. Scan the computer with antivirus and spyware. Try connecting a different pen drive and check.