Everything works with the microwave except the underneath lights and now also the light inside when you first open the door...when you close the door and set it to start then the light inside comes on...what's up???
how and where do I get the part to fix this problem
thank you,
debbie zigal
[email protected]
We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.
We see this a lot. This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.
This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.
Details of our service and critical safety information and disassembly information is at our site, linked here on Fixya:
http://tinyurl.com/yzjozk
We're happy to help and we appreciate your thoughtful rating of our answer.
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I have the very same problem on my Kenmore model 721.67601790 microwave. My two "beneath the cabinet" bulbs are both good but they will not work. My fan works fine and the light inside the microwave works fine.....but the two bulbs at the bottom of the microwave do not. I can't recall if I unplugged the microwave when we first had trouble with these lights or not.
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