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If your laptop works fine while plugged in but stops working while unplugged it's likely that either your laptop battery is bad or your laptop is not charging the battery properly.
Below are steps that can be taken to help identify the cause of this issue. Leave power plugged in Make sure the computer has been charging from the power plug for at least two hours before attempting to unplug it. Remove and reconnect battery In some situations the battery can become loose. Removing it and then put it back into the laptop. Third-party utility Use a third-party battery utility to determine the total capacity of the battery. For example, BatteryCare is a free software utility capable of doing this. Replace battery or AC adapter If your computer is still in warranty we suggest skipping to the next step. If the above steps have been completed, we suggest replacing the battery in the computer or AC adapter. In most situations it's a bad battery. hope this helps
My work mate's laptop would not charge the battery either, when I put the battery in an identical laptop it would not charge there either. When I placed my battery into his laptop it charged it just fine. The problem is with his original battery pack.
Sounds like the ac adapter could be putting out the wrong voltage.The battery itself most likely wouldn't cause your problem but the voltage problem may not have a bearing if the battery isn't pulling voltage trying to charge.Also the charging board may be bad or going bad causing a hardware conflict when the battery is inserted as well.
If the power supply does not run the laptop without the battery, then the problem is the jack in the laptop, over time the plug breaks free of the motherboard causing intermittent operation or no power. If the power supply runs the laptop without the battery, it is the charging circuits on the motherboard that is the issue.
Did you wiggle it a bit when plugged in? You can't tell from looking on the outside if the plug is fine because it goes bad inside where it is soldered. This is a very common problem, and have fixed many laptops with the same problem. All of them had a bad solder connection inside. Did you dtermine the plug was fine by plugging another ac adapter to your laptop or you just checked it visually? Hit me up I will solve this one for you.
Try taking out battery and plug in power. If it works, battery is faulty. If not, Try taking out your hard disk plug in power, if it works, hard disk is faulty. If not, Try taking out memory card, if there's a sound, memory card faulty. If no sound, it's your motherboard that is causing the error.
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