Scanning problem with HP Colour Laserjet CM1015

SOURCE: color laserjet cm1015 mfp

Check your network configuration and the ip addresses. Turn off your printer and your notebook then turn on the printer first and then the notebook. Sometimes, this is caused by the ip address that doesn't match in your machine and your printer.

You might, as well, try to check the printer properties and go to PORT and check what the ip address of the printer is and it has a check mark. Compare both ip on the properties and the actual ip of the printer.

Another option is to add port in the printer properties, this should resolve the issue. Thanks.

SOURCE: My HP Laserjet colour CM1015 MFP printer does not

I eliminated everything except two new non HP majenta and cyan cartridges. I removed the cyan cartridge and replaced it with an empty magenta cartridge, giving me 2 magenta cartridsges and althought it didnt printy, it staretd to pick up the paper so paper feed was working. I knew then that the cyan cartridge was faulty and changed it. All works now

SOURCE: Printer: HP Color Laserjet CM1015

Hi, This is the problem of printer settings. So reset printer from printer properties in control panel. clean the toner drum and the cartridge properly, then reinstall the cartridge. make sure that the toner of cartridges are not bad and not get damp. check the fuser also.