I have a brand new bissell proheat. Used it today for the first time. Everything seemed to work however after I spray dn go back over the carpet to pick up the dirty water I am seeing wet pet hair back on the carpet in clumps. Also turned it off and placed it on the kitchen floor to troubleshoot and dirty water was coming out. This is a new proheat, why is it not picking up the dirty water and not letting it remain in the machine?
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