My lacie does not show files anymore why? - LaCie d2 SAFE 500 GB FireWire 400 Hard Drive

You can have the data removed by a file recovery business, it is costly. They remove the stoarge media and read it directly using special equipment. Unless the hard drive works (you can read it with your computer) that is your only choice

My LaCie drive was not showing up on my Mac, and making a soft clicking sound ....I thought i was in for expensive data recovery and worse...But I met a guy who told me that La Cie have had a lot of trouble with their POWER SUPPLY and that i should try their customer service. I did, and after a round iof idiotic scripted replies I got to a smart CSR who sent me a NEW power supply. Hey Presto! The drive is back and working perfectly, no data lost!!!

you can always recover your files with the program undelete . exe
verry good working tool.
if you are interested

Hi Scott,

Don't panic too much, as stressful as this can be you have not yet lost anything. Step one, if the light blinks you have power, if you aren't getting any warning issues and it doesn't show up, chances are the circuit board in the Lacie may have fried.

Go to your local PC shop and ask the techs there to extract the actual hard drive from the lacie enclosure and test it in a new enclosure. If this works, no biggie, by the new enclosure and you're on your way.

If it doesn't work in the new enclosure then the problem is in the hard drive itself which is more serious but can still be dealt with.

If it fails in the new enclosure comment back and let me know I will refer you in to a facility in SoCal or a smaller less expensive one in Canada if you can wait a week longer to have your files back.

For the future, one you have your drive working or your files recovered remember that us data recovery specialists NEVER trust any drive. They can and do fail so as a recovery pro myself I have 3 inhouse levels of data, Data on the machine it's created on, all those machines back up to my home server and then it backs up to an external similar to your lacie. I also exchange externals every couple weeks with my father who lives a few miles away so if the house was burgalerized or god forbid burned down I will still have all my data to within two weeks at dad's house.

I do this a bit more severley than most people but I also deal with crying people on the phone every day who are either happy to have their files back or sad because they cannot afford the process required to retrieve them.

Let me know how you make out with the new enclosure and if it fails wether you'd like a 1-2 week turn around time for a little more money or a 2-3 week turn around for less money.


Chris

Did you try showing "hidden folders and files"?
In the Explorer, select the Tools menu, and pick Folder Options.
Select the View tab and in the list enable "show hidden files and folders".
You can also try showing system files (so choose not to hide them).

That should show you all files and folders on the disk.

Do make sure you are logged in as a user with admin rights.

Have you tried showing hidden and system files?
In the Windows Explorer, go to the Tools menu and select Options or Folder Options.
In the View tab, scroll in the list and make sure show hidden files is selected. You can also unselect the 'hide system files' option.

That will show you anything on the disk!

Jules

i use my external hard disk many times but now when i connect my lacie external H.D to PC it dose not recognized

Hello! Had the same problem - go onto the Lacie official website. Select whatever type of drive that it is you have, and simply go onto the software update page. I literally downloaded the desktop manager (I own the Sam Hecht Little Disk) and it appeared! Good luck

Good News, Your data is probably still safe. Go to best buy or online and buy a new cheap external usb case for your harddrive. you can find them for about 7-25 bucks. Make sure you get the right one for the hard drive in your lacie. Take the hard drive out of the lacie case and put it in the cheap case and you will have your data back. I had this happen to me before. If you need help just ask me... Hope this helps you
George

my only option to you is get file recover software for mac an recover data if no luck e-mail me on [email protected]