Fax sent is blacck

Dear
As the model is not mentioned its difficult to right solution. But in general when a document sent from memory some times this happen. This is frequent if memory recieved is more and not printed.
Its cleared on printing all memory recieved or memory cleared(all received fax will deleted).
Also sending fax manually may be done.I.e.Dial the fax no.get the fax tone load the document press start or send. Also in setting the scanning resolution may be minimised up to150/200dpi for less memory.
Thanks.

Open the cover where the documents are loaded and clean the thin glass there. It may have some white out or dirt on it.

Hi!

It is very easy

To Send Fax:
1. Place the documents facing down in the flatbed scanner glass or insert in the ADF unit with the documents facing up.
2. Press the Fax button
3. Key in the number of the receiver then press the black or color START button.
4. Listen to the dial tone and see in the lcd display the message "transmitted" to confirm that the documnets have been sent.
Using the phone is attached to your printer (documents is already load to the printer)
1. Call the number of the receiver.
2. Ask for a fax tone.
3. Once you heard the fax tone, press the Black or Color Start button

To Receive Fax (Set up first the number of calls before automatic giving fax tone to caller)
1. When someone is trying to send a fax to you, don't answer the ring on the phone, let the printer give the fax tone.
To receive the fax on the printer with the user's help.
1. When someone is calling, just press the Black or Color Start button.
To receive fax when you answer a phone
1. While the phone is lift up, press the Black or Color Start button to receive the fax.

Hope that information will guide you.
You can thank me by just rating this help.
Thank you for using Fixya.

If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.

The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.

To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and

receive faxes successfully. This is the default setting.

On Fax Send Prints a fax confirmation report for every fax you send.

Fax

On Fax Receive Prints a fax confirmation report for every fax you receive.

Send & Receive Prints a fax confirmation report for every fax you send and

receive.

I bet if you make a copy for yourself, the same thing is true.
The scanner bulb (or led array) is dead - meaning there is no light coming on when you scan your originals to send a fax or copy. You would normally be able to see the light(s) light up, if you peek under the auto sheet feeder as your originals are scanning, if not, then it is dead.

If you can copy the document, then you can send it BUT the receiving fax will probably have restricted length fax pages to prevent jammed documents at the sending end causing the receiver to use all the paper. If you have access to a service manual you can restrict the length of faxes sent and received on your machine. But it may be the receiver with the restriction.

Your product must be accidently set to copy mode instead of fax mode and when it is, it actually expects a document to be loaded in the tray to "scan/copy" so change to fax mode again and try to sent the document. This should fix your problem.

If you do want to make a copy, make sure a doc. is loaded and press start copy to do so.

Lift to open the document cover and use a soft cloth to clean the glass were documents are scanned.Also clean the white plate on the upper side of the scanner.You identify the scanner by observing the direction documents faces while faxing.The scanner reads the document.

Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.

1. Press <Fax>.
   
   
2. Press <Menu>.
   
   
3. Press the right or left arrow button to select [Receive mode set], then press <OK>.
   
   
4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.
   
   
   FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.
   
   MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
   ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
   FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
   DRPD: When you have subscribed to a DRPD service with your telephone company.
   
   
5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods

• Memory sending
• Manual sending

Sending From Your Machine (Memory Sending)

1. Load the document on the Platen Glass or the ADF.
   
   
   Sending from the platen
   
   Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.
   
   
   
   
   
   Sending from the ADF
   
   *MP830 shown
   
   
2. Press <FAX>.
   
   
3. Adjust the settings for your document as necessary.
   
   
4. Dial the recipient's number using the numeric keys or speed dialing.
   
   
5. Press <Color> for color sending, or <Black> for black & white sending.
   
   
   • When the document was loaded on the Platen Glass:
     
     
     1. When the following message is displayed, load the next page on the Platen Glass.
        
        
        
        If you have only one sheet to scan, press <OK>..
        
     2. Press <Color> to send in color, or <Black> to send in black and white.
        
        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
        
     3. Repeat steps 5a and 5b to scan in all pages of the document.
        
     4. Press <OK>.
        
        
   • When the document was loaded in the ADF:
     
     The machine starts sending automatically after the document is scanned in.
     
     Note: Color sending is available only when the recipient's fax machine supports color faxing.
     

• To cancel sending before sending a fax, press <Stop/Reset>.
• To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
• If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.
  
  

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:

• With manual sending, you cannot use the Platen Glass to send documents.
• You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.

Follow this procedure:

1. Connect a telephone to your machine if you want to talk to the recipient before sending a document
   
   
2. Load the document in the ADF.
   
   
   
   
   
   Sending from the ADF
   
   
3. Press <FAX>.
   
   
4. Adjust the settings for your document as necessary.
   
   
5. You can lift the handset if one is connected to the machine.
   
   
6. Dial the recipient's number using the numeric keys or coded speed dialing.
   
   
7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
   recipient's voice, go to step 9.)
   
   
8. Ask the recipient to set recipient's fax machine to receive faxes.
   
   
9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode. When something goes wrong while sending your fax, an error message appears on the display. If you receive an error message, press Stop/Clear to clear the message and try to send the document again. You can set your machine to print a confirmation report automatically each time sending a fax is completed. If you get the error message write it down it should always supply an error message if the fax did not go through.