SOURCE: the brush on my Dyson DC-14 wont spin
hello, have you checked to make sure you have nothing wraped around the brushes ? also it sounds like your belt needs to be replaced.
SOURCE: brush bar not spinning
Depending on the make and model the belt may be bad or if it has a clutch assembly then it has gone bad.
SOURCE: Dyson - Ball HEPA Upright Bagless Ultracompact and
Hi have you checked underneath to see if the belt has snapped, you will find it either side of the brush, if so you can obtain a replacement at most retails stores but take the model number and make with you, hope this helps
SOURCE: motorized brush bar not turning on Dyson Vacuum
Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.
SOURCE: The bar isn't turning on my Dyson Ball vacuum.
Greetings from GoVacuum,
The Dyson DC15 Ball is a two motor upright vacuum. Most other uprights use just a single motor that controls the suction on one end, and the roller brush on the other end.
The Dyson however is different. The DC15 has two motors, one dedicated to suction, the other dedicated to running the roller brush. You should first check to make sure that you in fact have turned on the lower motor for the carpet setting. There are two switches right next to each other, one is for the suction, the other for the roller brush, make sure both switches are turned to the on position.
If both are in the on posistion, and the brushes still don't come on, the machine also has a reset switch for the lower motor. This is here to help protect the belt from burning if something gets stuck in the vacuum while it's on. There is a little red reset button on the top of the roller brush housing (I believe on this model it's on the left side of the brush if you were vacuuming), try pressing this red reset switch.
If neither one of these suggestions fixes your machine, I would personally return the vacuum to where you bought it. There's no reason that it should not work right out of the box, and this may mean that the machine was damaged in shipping.
If you'd like some further help, please let me know by entering a clarification request to these suggestions, and I'd be more then happy to try and diagnosis this further with you.
Was this helpful to you? If so, please be sure to rate the repair tip as helpful, this will help me out a lot. I really appreciate it.
Chris J.
GoVacuum
Testimonial: "Was having problem with brush working, your info was very helpful, however, I might have to take it back. Still isn't working. Thanks so much! "
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