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Skip Brotherton Posted on Jun 04, 2019
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Sony DSC=H300 says turn power off and back on again--- nothing seems to work after this????

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abdul rauf

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  • Sony Expert 483 Answers
  • Posted on Dec 07, 2019
abdul rauf
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Lens drive motor may be struck

5 Related Answers

Anonymous

  • 74 Answers
  • Posted on Aug 12, 2008

SOURCE: sony cyber-shot dsc-w70

try gently pulling and twisting the end of the lense very gently dont do it till it pops but this should solve your problem

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Anonymous

  • 1 Answer
  • Posted on Aug 29, 2008

SOURCE: my sony cybershot dsc-p200 lense is stuck.

Sony Cybershot DSC-P200 worked great then the lens stuck in the open position.
Read on this site some one suggested gently manipulating the lens and tapping it then turning it on. It worked!!

Anonymous

  • 2 Answers
  • Posted on Nov 09, 2008

SOURCE: sony dsc n1 says access

I got an estimate to fix the camera for 129$ but thats **** i would rather buy a new camera. the funny thing is i dont need to. someone was joking and said well "how did u break it?" and i said "i dropped it" then they said " well drop it again" guess what? we lightly tapped the camera on the desk and as we were all laughing at how stupid it was to do that we turned it on and the damn thing was working!!!!!!
JUST 2 3 TAPS AND UR CAMERA WILL BE WORKIN I KNOW it sound stupid someone suggested me i thought it a joke but a tried it i gave 3 taps and it was nt workin but after 9 taps its was workin jus try it:)
plz tap it from a small distance and the camera lens face should be towards the desk
the actual problem is the lens is out of place:)

Anonymous

  • 1 Answer
  • Posted on Aug 30, 2009

SOURCE: sony Cybershot DSC-W150,screen reads turn power on and off again

You may not believe this and I hope you haven't spent a lot of money fixing your problem. I read that some people had a different error message coming up on their Sony Cybershot DSC-W150's and in order to fix it, they literally banged the lens against their knee while the lens was out and it re-focused and the error message disappeared. I tried this while my camera was doing exactly what you described above AND IT WORKED!!!!!!!!!!!!!!!!!!!!

After 2 or 3 firm blows, my LCD screen came up and focused. I can't believe it myself, but I was just desperate enough to try it and VOILA!
Good luck!!

Anonymous

  • 11967 Answers
  • Posted on Oct 21, 2009

SOURCE: Sony DSC-W150 has the infamous Turn the power off

Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

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Sony cyber-shot dsc-H300 camera when turned on lcd screen reads Cyber-shot a does nothing

Is there a memory card installed? If there is try a different card it may have hung up on reading the contents of the card.
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The camera will not turn off and the lens is not fully retracted

Hi,
from your question I understand there may be problems in the lens unit, in some cases totally open the lens unit fully re assemble it again,clean the sensors at side of the barrels, can override this snags.
the below picture is not the same, but similarly you take the cam sect out and reassemble it.
26136280-p2lgemnytfr3ab0wjpd01bsx-2-0.jpg
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When I turn camera on, lens goes fully out and back in again, about 4 times, then Turn the power off and on again.

Guess work.
When fine sand (or similar particles) get stuck in-between the tubes (lens barrel) the lens will behave that way.
Your case may be caused by something else but its worth trying to fix it yourself first.
Prepare a blower or fine brush, ready in one hand and switch on the camera (either fixed to a stand or stand it on a solid surface) Give it a good blow and brush gently (all around the tubes) while the lens is moving. It will stop and work normal when the foreign body is removed. If this does not work, keep asking because other people might provide a better answer.
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What memory sticks do i need

Quoted from the technical specifications available on the Sony website UK. http://www.sony.co.uk/electronics/cyber-shot-compact-cameras/dsc-h300/specifications Storage Media Internal MemoryApprox.55MB Compatible Recording MediaMemory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO Duo (High Speed), Memory Stick PROHG Duo, Memory Stick Micro*10 , Memory Stick Micro (Mark2)*10 , Memory Stick XC-HG Duo, SD Memory Card, SDHC Memory Card, SDXC Memory Card, microSD Memory Card*10 , microSDHC Memory Card*10 , microSDXC Memory Card*10
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How can i get an instruction manual for it

https://docs.sony.com/release/DSC-H300_Cyber-shotUserGuide_EN.pdf
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Dsc h300 shows message to reinsert memory card. I do and then still same message appears

You stated the problem, but left an open ending. There is not enough details to provide you some good answers but try these ---

1 Make sure the SD card is readable - check the tiny slide switch on the side is not aligned to the lock position. If it does, slide it back.
2. While inserting the SD card, be sure to face it the right way.
3. If you have access to a computer, check to make sure the card is working.

You need to provide sufficient information in future for better answers.

thank you.
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