After the clock chimes the hour, you need to remove the hands and re-install them to the proper time. If the clock chimes 3 o'clock, remove the hands and then replace them at 3 o'clock. Larger clocks have the hands secured with a nut that can be unscrewed. Smaller clocks have hands that are pressed-on. To remove these, place some paper over the clock face to protect it and then pry the hands off, being careful not to scratch the clock face.
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The clock doesn't chime the correct hour, half hour, etc. Sometimes it doesn't chime at all and when it does chime, it's incorrect. Any suggestions are welcome.
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SOURCE: Elgin Westminster Quartz Chime clock won't work
IF I GATHER CORRECTLY , YOUR CLOCK HAS TWO BATTERIES, ONE AT BASE AND ANOTHER ON THE BACK OF THE UNIT. THE ONE ON THE BACK OF THE UNIT IS RESPONSIBLE FOR CLOCK'S FUNCTIONALITY AND I THINK THE BATTERY AT BASE IS FOR THE ROTATING BALLS ( PENDULUM ). SO OPEN UP THE BACK IF YOU HAVE NOT DONE SO, AND REPLACE THE BATTERY. CAREFULLY THOUH AS THERE RE TWO SCREWS ON TOP AND A SNAP AT CENTER BOTTOM WHICH YOU COULD EASILY BREAK IF YOU DO NOT DO IT WITH CARE. OPEN UP THE SCREWS FIRST AND GENTLY USING A SCREW DRIVER PUSH BACK ON THE SNAP HOLE TO FORCE IT UPWARDS AND INWARDS. IF NONE OF THIS MAKES SENSE THEN WE ARE LOOKING AT TWO DIFFERENT CLOCKS.
HOPE THIS HELPS.
SOURCE: timex westminster anniversary chime clock doesn't chime correct number
Take the batteries out from the base, where the chime mechanism is. Wait till it gets close (20 seconds till) to a specific hour time, like 8:00 or 9:00, replace the batteries for the chime mechanism. And then count the chimes at the hour. If they are correct, you are set. If they are incorrect, turn the time back 15 minutes before the hour and bring it right back and monitor the chimes again. Hopefully this should fix it. Please post the results.
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Thank you for taking the time to respond. Not helpful
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