Voicemail to mail not working

Question edited for clarity.

This phone system has two features.

Answerphone system which records messages to the unit.
and
Voice Mail System which is an extended (often paid) service from your telephone provider.

Sometimes a glitch at the Telcom will remove your Voice Mail. You will need to phone their customer service number and ask why they stopped the service you previously enjoyed? They will be able to put it back in place.

Page 32 refers

https://cdn-media.vtechphones.com/products/CS/CS6929/CS6929-X_WEBCIB_V3_20160224.pdf

Retrieve voicemail from telephone service Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Retrieve voicemail When you received a voicemail, the handset displays New voicemail and . To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages. NOTE After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Set your voicemail number You can save your access number on each handset for easy access to your voicemail. After you saved the voicemail number, you can press and hold to retrieve voicemail. Press MENU when the handset is not in use. Press or to choose Settings, and then press SELECT. Press or to choose Voicemail #, and then press SELECT. Use the dialing keys to enter the voicemail number (up to 30 digits). Press SELECT to save. You hear a confirmation tone. • 1. 2. 3. 4. 5. 33

Turn off the new voicemail indicators If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators. NOTE This feature turns off the indicators only, it does not delete your voicemail messages. Press MENU when the handset is not in use. Press or to choose Settings, and then press SELECT. Press or to choose Clr voicemail, and then press SELECT. You hear a confirmation tone.

..

Call "077" to listen to messages received. Follow the voice instructions to change your voice mail settings.

If there are new voicemail messages, likely you will hear "stutter tone" followed by dial tone when you raise or use the handset. If you don't hear stutter tone, then likely messages in your provider voice mail service have been marked read and therefor no new voicemail indicator.

If you cleared voice mail indication on your RS 43-325 phone, voicemail indicators will remain off until the next new voice mail message is recieved.

See page 13 of manual for further information.
https://manualzz.com/doc/937306/radio-shack-43-325-user-s-guide

Sounds like the voicemail either is disconnected from the phone system or has lost power to the voicemail.Open the cover to the voicemail and see if there are any lights on in the system.If so then disconnect the power tho the voicemail for about 30 seconds. the voicemail could take up to 10 minutes to fully reboot.

more than likely someone in your office left the message rather than the voice mail. to clear it press the call soft key below the screen. the screen should display who left the message with two of the soft keys labeled call and erase. press the erase soft key. it's possible the the person/s theat left the message left multiple messages. in that case repeat the procedure til all messages are canceled

no, the voice msg is a operator servers, they should send u a msg saying u have a voicemail.
nokia will only allow you to ease call the voice mail.

Press and hold "Clear" until it beeps. It will clear the invalid voice mail msg.

I looked at the manual for this phone and there is no indicator that will work with a phone company voice mail. Here is the link http://www.manualsonline.com/mdownloads/9918a1f6-b60a-6214-4190-378efa0f8de1.pdf. I would suggest changing your AT&T voice mail to a Voice Mail to Email service like All Call Technologies. Your messages are sent to your email as MP3 audio attachments that you listen to on your computer. This way even if your lines are busy you can listen to your messages.

Could you please post the type of phone system or the type of phone you are using and I'll try to help. When you have a message light but the voicemail says you have no messages it usually means someone in the office set the lamp, not the voicemail system.

this use to be an old virus that was going around it affeced tx msg as well by bombarding your phone with continuess msg contact your service provider and they can reset your voice mail for you they wont charge for this hope this is somr help if not you will have to change service provider but you can keep your same no but they should be able to sort this out over the phone so try calling them first