should be under warranty
with receipt of purchase return to place of purchase
confusing instructions indeed
try using robot with the power source plugged into it robot wont shut down like it does on battery
reset button on robot base
point the remote controller towards the robot’s IR receiver so that he receives the signal properly.
You can turn off Mr. Personality from a distance using the remote controller; Table 2 describes how.
NOTE:
If you want to turn him on after having turned him off using the remote controller’s power button,
you need to restart him using the power button on the
robot (press it OFF and then ON again).
one online site offers a repair service
Manual WowWee Mr Personality Toy Robot Mr. Personality - The Old Robots www.theoldrobots.com/images7b/Mr._Personality_Manual.pdf 
I did not locate a manual usinghttps://www.google.com
I saw what appears to be the same robot for sale on Amazon with some questions and answers that might be helpful.
https://www.amazon.com/Disney-Pixars-U-C...
You might want to post a question on that Amazon site to ask if anyone has a manual they could provide you at a reasonable cost. (It is a very expensive toy, by the way.)
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