It sounds like your auger is jammed. Pull out the ice bin a nf see if you can turn it by hand. If not, dump all the ice out and what doesn't come out, melt it with hot water. You probably have ice that melted together which is jamming the auger or an ice cube is in the perfect spot to jam the auger.
SOURCE: Replacing the Ice dispenser motor on Kenmore elite refrigerator?
There is a small door under neath ice maker shelf (literally) w/ 2 small screws that keep it in place,or a button that can release ice maker on the rt. side of machine. Good luck!!
SOURCE: Kenmore Elite refrigerator ice and water dispensers not working
check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)
SOURCE: Ice maker dispenser is not
Open the door and hold the door switch down and try the ice dispenser. Do you hear any thing.You should hear the ice door open and the augur motor turning to turn the augur which pushes the ice out the door. If the augur doesn't turn Take all the ice out of the bin and try. perhaps the motor is too weak or the augur is locked up. Take the bin out and try to see if the motor will turn with no load. The motor is behind the back cover where the bin sits. See if you get power to it using a voltmeter when you try the dispenser. If you are, probably bad motor. If not ,dispenser switch or solenoid is not working.
There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
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