Same problem Microsoft document scanner cannot see scanner

Hi,
If you try with a sofware wich you get addtional to your scanner, then software type needed to answer it. But you also can try your scanner with Microsoft ffice Document Scanning / Imaging (Start -> All Programs -> Microsoft Office -> Microsoft Office Tools)
If it works as expected then your used software is not set as needed, see the software settings.
Sly

Basically, you can use the scanner in two ways. Please open the scanner cover and place the document or image you want to scan face down.

1. Press the SCAN button (color button = color scanning, black button = monochrome scanning). then your scanner will scan the document or image in the scanner tray.

2. Go to the scanner program installed in your computer when you installed the printer. Open it and then click the command button SCAN.

Note: Make sure that you installed the Scanner software when you installed the printer. Without the software, your scanner will not work. Please reinstall the printer including the scanner software.

This should give you a good explanation of what ocr is.

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_1268319518_0_en,00.html

ColorPage - Vivid4X

When you install your all in one printer scanner, they ask you to install the assistance software with it u can install that and use the scanner via that software. Or make sure you have installed your device perfectly than go to start programs and to Microsoft office than to Microsoft office tools and than to document imaging scanning option than follow on screen instructions. If you have installed the device it will recognize it automatically.

1) Install the Microsoft Office Document Imaging feature by following the steps
given below:

1) Go to Start -> Control Panel.
2) Click the Add or Remove Programs.
3) Select the Microsoft Office Professional Edition 2003 and click the Change
button.
4) Click the Add or Remove Features and click on Next.
5) Select the Choose advanced customization of applications checkbox and click
Next.
6) Click on the Office Tools -> Microsoft Office Document Imaging -> Scanning, OCR
and Indexing Service Filter.
7) Select Run all from My Computer, insert the Office installation CD, and the
feature is installed.

Scanning a document is the same as scanning a picture, it must be done from within the document app. In this case I'm assuming you are using Microsoft Word.

Scan a picture and insert it in a document@import url(/Office.css); To do this procedure, your device (a scanner or a digital camera) must be connected to your computer and be TWAIN-compatible. You should also make sure that you have installed the device software that supports TWAIN.
Some devices come with more than one software program. If you are not sure what software is TWAIN-compatible, check the device documentation or contact the manufacturer of the device.

1. Set up the picture in the scanning device.
   
   
2. On the Insert menu in Microsoft Word, point to Picture, and then click From Scanner or Camera.
   
   
3. If you have more than one device connected to your computer, select the one you want to use under Device.
   
   
4. Do one of the following: If you want to use a lower resolution or you intend for your document to be viewed on the screen, click Web Quality.
   
5. If you want to use a higher resolution or you intend for your document to be printed, click Print Quality.
   
   
6. Do one of the following: If you're using a scanner and you want to use predefined settings to scan your picture, click Insert.
   If you're using a scanner and you want to change image settings, or if you're using a camera, click Custom Insert. Then follow the instructions that come with the device you're using.
   
7. When the image appears in the document, make any changes you want.
   
   
8. You can use the tools on the Picture toolbar to make changes such as cropping the picture, and adjusting its brightness, contrast, and color.

Note The Insert button might be unavailable when using some scanners because the scanner software doesn't support an automatic scanning. Use the Custom Insert button instead.

Sub HelpPopup(sFile,sID) L_SecurityT1_ErrorMessage="Help can't show you this procedure because the security setting in your browser is set too high" L_SecurityT2_ErrorMessage="or the ActiveX control Ouactrl.ocx didn't install correctly." L_SecurityE1_ErrorMessage="- Select a lower security setting in your browser" L_SecurityE2_ErrorMessage="- If you receive this message after selecting a lower security setting, please see your system" L_SecurityE3_ErrorMessage=" administrator for help troubleshooting the installation of the ActiveX control Ouactrl.ocx" L_SecurityE4_ErrorMessage=" located in the folder you installed Microsoft Office to." sSecurityMSG=L_SecurityT1_ErrorMessage & chr(13) & L_SecurityT2_ErrorMessage & chr(13) & chr(13) & L_SecurityE1_ErrorMessage & chr(13) & L_SecurityE2_ErrorMessage & chr(13) & L_SecurityE3_ErrorMessage & chr(13) & L_SecurityE4_ErrorMessage L_App_DialogTitle="Microsoft Office Help" On Error Resume Next r=oua.HelpPopup(sFile,sID) If Err0 Then Msgbox sSecurityMSG,48,L_App_DialogTitle End Sub

unfortunately the following is from MS Word 2007 Help:

The From Scanner or Camera option for scanning documents and pictures is not available in Microsoft Office Word 2007. Instead, you can use your scanner to scan the document, and then you can save the file to your computer.
After you scan the document, you can use Microsoft Office Document Imaging to create a version of the document that you can edit.
Important The first step is to install Microsoft Office Document Imaging, which is not installed by default.

Sorry.

From Word 2007 Help:

The From Scanner or Camera option for scanning documents and pictures is not available in Microsoft Office Word 2007. Instead, you can use your scanner to scan the document, and then you can save the file to your computer.
After you scan the document, you can use Microsoft Office Document Imaging to create a version of the document that you can edit.
Important The first step is to install Microsoft Office Document Imaging, which is not installed by default.