Whirlpool side by side refrig, 8 years old. Fridge set to 46 degrees but still getting food that is freezing.

I did a GOOGLE search using your reforge model number. I came up with several sites that have all of the info you need. The best was RC Repair parts. Here you will find all of the repair parts you need with pictures of same. Look it over I used this service for my Refrige a few years back and it was GREAT! also did a repair on my washing machine again a big help and all the parts were listed and available.

Hi,

Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.



Good luck in solving the problem......

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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

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Water Running in refrigerator from Freezer

heatman101

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

The freezer get the first crack at cooling and combination units have a fan and adjustable vents to steal some of the cooling capacity for the refrigerator. The vent are normally located in the back of the refrigerator compartment and with these, you can balance the cooling capacity between freezer and fridge. I recommend you swap your thermometer back and forth until you get the balance you want; typically the freezer should be at 5 degrees F or below and the fridge at 35-40 degrees F. Adjusting the control for temperature and having the vents set to supply the cold air you want in each compartment should give you the range you want in each.

Replace your thermostat and will work like new again

Replace the cold control

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

There is an internal door between the fridge and freezer section that allows the freezer air to enter the fridge side to keep the fridge cold. Sounds like the internal door is stuck open. Steve

Sounds like bad cold control. Replace it. I cannot see your repyl due to some tech issue w/ the site, so it may be a day or so before I can reply again. Please leave feedback for me if appropriate. Thanks

Hi paulmac437

I'm Harvey the Master Plumber.

You would like to know what to do if the fridge is getting to cold and has started to freeze certain foods. You have the fridge set to 6 degrees which is the watmest it will go, this makes no difference.

You have an electrical problem. Most likely a bad thermostat. If it is under warranty you're covered! If not then you need a local pro. I do not recomend "do it yourself" on this. It can become very dificult to properly diagnose and expensive to start replacing parts. The local pro will have the diagnostic equipment and knowlege to solve this and it will come with a guarantee, no handyman allowed in this case.
If the fridge is old it may be best to buy a new one.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber