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Jennifer Hollingsworth Posted on Feb 20, 2019
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Husqvarna viking designer ruby error message says "Machine needs to rest. Wait a moment and touch OK when it is enabled."

There is a noise that is very hard to describe. Almost like a top spinning/grinding. The machine will quit unexpectedly or will make that noise and then I get the error message above. The needle needs to be raised and then the machine seems to jolt and then continues on embroidering.

  • Brenda Masters
    Brenda Masters Dec 25, 2021

    Mine is doing the same thing

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1 Answer

Kardoc

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  • Husqvarna Master 7,503 Answers
  • Posted on Feb 26, 2019
Kardoc
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5 Related Answers

Anonymous

  • 201 Answers
  • Posted on May 02, 2009

SOURCE: help setting Viking Designer I machine for free motion quilting

I assume you are doing free motion quilting? Use the V Menu, choose the first stitch. If you are using the Q Sensor foot or the spring free motion foot, go into the Set menu, hit "More" twice then turn On for either the Q Foot or Free motion. Make sure you have Needle Down turned on (top right-hand button on the left side above the needle). You might need to loosen the top tension by one or two clicks - first screen of the Set menu, under the picture that looks like DNA. A Size 90 needle is probably best and if the quilt is difficult to move about you might like to either use the Sewing Advisor to set for Heavy fabric or lessen the upper presser foot pressure - Set menu once again, next picture after the DNA. I have never had to do this with my D1 but I know some other people have. Get back if things are not working well for you.
Pam

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Anonymous

  • 7 Answers
  • Posted on Jun 19, 2009

SOURCE: Husqvarna Viking Designer 1 keeps breaking needles

The threading may be out of the channels. Rethread. Put in a fresh needle. Make sure you are using an embroidery needle and a new one for each new project. You can't use YLI bobbin thread. It stinks. If all this doesn't help, take it in to be checked These work great when there is not thread stuck in the bobbin case and it is threaded properly. If all is well, it will go like gangbusters.

Anonymous

  • 201 Answers
  • Posted on Feb 01, 2010

SOURCE: Husqvarna Viking Designer I breaking needles

Dls8864's suggestion was a very good suggestion - make sure the metal stitch plate is pushed all the way to the back. Also make sure that the thread is feeding freely - if it is catching on something it can cause the needle to be pulled aside and make it break. Does the design fit properly inside the hoop you are using? If the foot and/or needle strike against the side of the hoop, that will cause a breakage. Is the bobbin thread okay - not making a bird's nest underneath?

Anonymous

  • 1833 Answers
  • Posted on Dec 21, 2010

SOURCE: The touch screen will not

Hi, this is a common problem to any touch screen. Touch screens has lesser life than the machine. You screen has gone bad, and you may have to replace it. There is no troubleshooting guide. And there is nothing wrong with your machine. Just that the touch screen has gotten old and not working.

Anonymous

  • 5 Answers
  • Posted on Feb 07, 2013

SOURCE: machine will not sew correctly

Take it in and have them do a once over. Something could have been knocked out of adjustment during sipping.

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0helpful
1answer

Husqvarna Designer Ruby 90

Here is a video about calibrating the Ruby 76. Yes, I know it is not the 90. Husqvarna Viking Designer Diamond 76 Calibrating the Embroidery Hoop - YouTube Well, the only thing you learned there is calibration was supposed to be automatic. Moving right along...

Make sure the embroidery module is seated, i. e. attached to the machine properly. Check that the fabric is tightly hooped and that the inner hoop matches the outer hoop.

There are plastic gears driving the unit that may break yielding a grinding sound. Fine wires in the unit may also break, rendering in inoperative. Such repairs call for a serviceman. No seeing the machine, it is difficult to know what the exact problem is.

I suppose you have used the user's guide built into the machine. It offers detailed instructions on calibration. My Sewnet offers a support link near the bottom of its page. The dealer locator is supplied for your convenience. My apologies for not being of more assistance. I am uncertain of the problem.

The User's Guide on the Husqvarna Viking Designer Ruby 90 - YouTube

Dealer Locator ' mySewnet





0helpful
1answer

Why is my huqvarna Viking Ruby Deluxe sewing backwards?

The problem is that instruction for machine repair are pretty specific to the brand and model. For instance the two videos below are for Husqvarna Vikings but not necessarily for your model.

But first, here is a page which may direct you to corporate support for the machine:

http://www.husqvarnaviking.com/cmsctx/culture/en-US/-/support/DESIGNER-RUBY-deLuxe

Bear in mind that sewing machine mechanics usually repair machines! Elsewise, like with pocket watches, you may end up with more parts outside the machine than in the machine.

https://www.youtube.com/watch?v=v_JQJYKAlnM


https://www.youtube.com/watch?v=0eUDeq1q2i4

Here is a link to the user manual for your machine.

https://qafinds.com/?q=viking+ruby+deluxe+owners+manual&spid=1v3t0gbus5do4g9

I am presuming that the reverse button is simply not stuck.


1helpful
1answer

Which software extensions can be used with a Husqvarna Ruby embroidery sewing machine?

The Husqvarna Designer Ruby can read a number of embroidery file formats: .SHV, .DHV, .HUS, .VIP, .VP3, .PEC, .PCS, .SEW, .JEF, .EXP, .10*, and .DST. One other embroidery file format is accepted. See the manual. It can read the .SH7 stitch format files and .VF3 embroidery font files. It can also read .HTM/ .HTML and .TXT files. With the complimentary 5D software (or a similar package), you can convert most other embroidery files to one that is compatible with the Designer Ruby.

The documentation for many Husqvarna Viking sewing machines is available here: http://www.husqvarnaviking.com/Support . The manual and other useful information for the Designer Ruby is here: http://www.husqvarnaviking.com/support/DESIGNER-RUBY . The current link to the manual is http://www.husqvarnaviking.com/SiteMedia/Products/Machines/Support/Designer_Ruby_manual_ENG_A.pdf?ext=.pdf . The file extensions are listed on page 9:2 (page 100 of the PDF).

I hope this helps.

Cindy Wells
(I will admit to mostly using the .HUS files with the Designer Ruby.)
0helpful
1answer

Machine needs to rest message

When you see this message, wait until the OK message is enabled. Tap the OK button and then resume sewing. This message occurs often enough to be listed in the manual under Pop-up messages in both the Sewing and Embroidery section. (That starts on the last few pages of each of these "chapters".) Turning off the machine while this message is displayed may cause on issue with the on-board computer.

For the Husqvarna Viking Designer Diamond Royale, you can find the manual on the product page: http://www.husqvarnaviking.com/en-US/Machines/DESIGNER-DIAMOND-Royale . The direct link to the manual is http://www.husqvarnaviking.com/getattachment/Machines/DESIGNER-DIAMOND-Royale/Designer_Diamond_Royale_manual_ENG.pdf.aspx . The pop-up for the Machine needs to rest is shown on pages 4-26 and 8-14 (pages 74 and 123 of the PDF). The Designer Ruby Royale has the messages on pages 4-24 and 8-14 (70 and 116 of the PDF). The manual for this machine is here: http://www.husqvarnaviking.com/SiteMedia/Products/Machines/-%20DESIGNER%20RUBY%20Royale/Manual/Ruby_Royale-manual-EN.pdf .

I hope this helps. If the message comes up after a few minutes of sewing (under 5), I would recommend that you consider cleaning the bobbin area. Sometimes a flossing swab can help remove debris that has gotten into the corners below the bobbin. If that doesn't help, your machine may need to be serviced.

Cindy Wells
0helpful
1answer

I have a Viking designer ruby machine. I am trying to embroider a name. I have the right hoop and the design fits the hoop and I keep getting an error message.

Sometimes machines will not work because even though the hoop appears large enough, there is not enough leeway for the presser foot to maneuver inside the hoop. This is a common issue with embroidery machines. The probably answer is to either shrink the design or use a larger hoop.

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1helpful
1answer

How do I turn off thread portioning on Husqvarna Ruby De Luxe. I don't want to adjust the settings but need to turn this off. Thank you

FWIW, I was unable to find any information for turning off the thread portioning function. Unfortunately, this appears to be the thread tensioning system, so disabling the thread portioning would be disabling the thread tensioning--something that is critical to sewing. It appears this model may have some issues and perhaps this one is particular to your machine. It may be best to take it for service.

Perhaps this will help:

Husqvarna Viking Designer Ruby 25 Tension Thread Portioning Deluxe Stitch...

Husqvarna Viking Designer Ruby 22 Bobbin Thread Sensor

Husqvarna Viking Designer Ruby Review Sewing Insight

..

0helpful
1answer

I have a Husqvarna Viking Diamond Deluxe and I am getting the following Pop Up Error Message. "Machine needs to rest. Wait a moment and touch OK icon when it is enabled. I have done this a numnber of...

This is usually a bad transformer. If the machine is less than 5 yrs. old it is covered under the mfg. warranty. You need to take it to an authorized dealer.
sorry!
0helpful
1answer

My designer diamond gives me a message that machine needs to rest ,but I have not used it in over 24 hours. I press the ok button but it continues to give me the same message.

It is either the motor that needs replacing or the power supply. I've seen both. There is an updated power supply that was recently recommended by Viking. These parts should still be covered by the Manufacturer Warranty (provided you are the original owner and purchased from an Authorized Viking Dealer). Take the machine to an Authorized Viking Dealer. If it is still warranty, you should only be charged for the service/labor for the repair. You can find a local dealer by checking the Viking website at http://www.husqvarnaviking.com/us and going to the Locate a Dealer link.

Good luck. I know how frustrating this can be.
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