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You did not give a model number but I assume that this digital scale is supposed to re-calibrate to zero every time. Follow Andrew Taylor's suggestion ... and if that does not work, the only things I can think of ... is recheck to make sure the new batteries were truly fresh (each has at least 1.5VDC). Then make sure the scale is on a nice totally flat surface (some tiled bathroom floors can cause the scale to not sit correctly which can impact the reading .. I had this problem with mine). Also double check that the display is on pounds and not kilograms ... but even 29 kilograms is only 60+ pounds...but worth a check to make sure.
SOURCE: weight watcher scale not calibrating weight correctly
Press the scale once with your foot. All screen options should display to initialize and then go to 0.0. Now step on the scale. It should read out your correct weight. If not, first remove and replace the battery for reset. If still not, replace the battery. If still not it's ready for return or replacement. Hope it works! Dave - CA
SOURCE: electronic bathroom scale lithium battery spent
I had a problem changing the battery too. I just couldn't get it out and was afraid of prying too hard because I might break it. So I called customer service to ask them (a bit extreme) but they basically just told me to take a small screwdriver (I used a hair pin) and pop it out. I tried again by pushing down on the opposite side instead of lifting and it popped right out. The battery is just a small electronic one like in a car's keyless entry controller.
SOURCE: owners manual for WW 47 bathroom scale
This link allows you to request user manuals...
I hope this helps.
http://www.conair-store.com/cc_contactus.asp
SOURCE: Reset digital bathroom scales
I cannot reset my digital scale to lbs. it is a conair ww body mass scale
SOURCE: Weight Watchers bathroom scale, Model WW60X
I got it! Press "set". You should see "start goal" in the bottom right. Press the user # you want to save as and press "set" again. The display will blink then display "0.0". Step on the scale to get your current weight. Once it's read you current weight, press "set". A goal weight will display. Press "User 1" to make your goal weight go up and "User 2" to make it go down. Press "set" when the display shows your goal weight. That's it. Now all you have to do is press your user # and wait for "0.0" to display before stepping on the scale.
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