Ice buildup in bottom of freezer--puddle of water on floor

It sounds like you might be dealing with a defrost drain issue or a problem with the freezer's door seal. Try defrosting the freezer and clearing any ice buildup, then check the door seal for any gaps or damage. If the problem persists, you may need to consult the user manual or contact a professional appliance repair service for assistance.

Good Morning Andi.

the good news is that the fridge is not likely doing this because you're female, and your description of what has happened with power outages sounds like that's very likely the culprit - a fair amount of melted water dripping, then power comes on and freezes water in the drain.

I don't know your specific model, or if you know where the drain is. it's likely down in the bottom of the freezer compartment. If you remove the lower drawer, or unpack the lowest area, the floor will likely slope toward either an overt hole, or to a slit/hole in the back. If there is actual ice frozen on the lowest shelf/shell of the freezer, you'll want to get rid of it.

Easiest and safest route (as in least likelihood of damaging the freezer or hurting anyone)

1. Turn the fridge off. It won't be off long enough to risk much thawing, but you don't want the cooling coils actively pulling heat from what you do in the next step.
2. Hot, even scalding water. Especially if there is overt ice at the bottom, pour small dribbles in at the edge. Some will go across the ice and melt a bit of the bulk. Some will trickle down between the ice and the freezer floor. Do this a couple times, then see if you can pry up sections of the ice from the floor. Pull out as much as you can of the bulk ice. You'll likely want to get a couple of towels out since you'll likely get some water on the floor.
3. Once you've cleared overt ice from the freezer floor, pour some more hot/scalding water onto the plug, or into wherever the floor slopes to. Be patient and don't pour too big a volume. Ideally, after a few modest pours, you'll get water coming out from under the fridge. If the lower panel will pop loose, get in and use a towel to pick up as much of the water as you can. pour a bit more hot water through and verify it pours through to the floor (or possibly a catch pan).
4. If you get this far, dry the freezer floor as best you can with the towels, replace the drawer or any unpacked foods, close the freezer, and turn the fridge back on. It will probably be back to normal.
   
   Good Luck!
   
   D

The hose that goes into the drip pan to defrost the refer is plugged with stuff.
take the back off and see the hose connection.A coat hanger works well.Usually a 1/4" hose.
Also see where the bottom of the freezer drains into the drip pan.That may be plugged,also.
The temp may be set too low and the condenser is frozen up,leaking water into the floor.Just ice stuck to the condenser.
Possible that the condenser FAN stopped turning. That will ice up and melt at random:
see/hear that the fan is working.
If stuff gets into the fan,it will ice up,melt and make a mess on the floor.

The defrost element has failed, ice buildup will be noted at the inside rear of unit lower. Replace defrost element (service tech required). fixed and many years trouble free, very common.

remove all food from fridge and take it outside. leave it outside until ice is melted. this is the procedure and i have to do it every day im a Refrigeration Mechanic.

Make sure the condenser fan is working.

Pour about 1/2 cup of water into icemaker and see if it dumps the cubes after a few hours . If it does , and icemaker does not refill , then water valve is the problem . If the icemaker never dumps the water poured in , then icemaker is bad . ALSO , check to make sure the coils under refrig are clean of dust , lint , etc . Icemaker has to be 5 degrees to operate .

There is normally a small filiament of metal which is attached to the defrost element and conducts heat down the drainpipe preventing ice build up. You can pour some boiling water onto this area and even wriggle a piece of plastic tubing down the drain pipe to dislodge any blockage. For future prevention, you can attach a piece of copper wire around the defrost element (in the absence of the original filiament) and extend it down the drainpiple

there is a drain hose that comes out of the bottom of the cabinet into a drain pan underneath your freezer take a look and see if that got pulled loose during your move. if it is in place then you most likely have a plugged drain. this can be cleaned fromt he inside at the botom. reomve the bottom basket and the shelf right above it. you will see ice build up on the floor of the freezer and and behind the cover. just defrost the ice you will uncover the drain hole flush warm water thru the line till it runs clear. good luck peyton

Defected DEFROST HEATER can cause frost build up on the panel at the back of the freezer,and freezer stop cooling and ice frozen on unit so air could not flow to refrigerator side.Water will coming out caused of unbalanced freezing,and causing the flooding of water in the floor. You must change this defroster heater assembly so it will works normal again..


Hope this may help;

Regards,
VOTIT